
Amina Hood
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About
Results-driven Talent Acquisition Specialist with 3+ years of experience in full-cycle and high-volume recruitment. Proven ability to source, interview, and onboard top talent using ATS and CRM platforms including Workday and HireRight. Strong partner to hiring managers with a focus on compliance, efficiency, and inclusive hiring practices.
Experience
Recruitment Specialist at SCR Medical Transportation (2022-01 – Present)
- Manage full-cycle recruitment for operational and support roles, consistently meeting staffing goals.
- Partner with leadership to develop job requirements and effective hiring strategies.
- Utilize Workday and HireRight to track applicants, process background checks, and ensure compliance.
- Conduct structured interviews and build talent pipelines through LinkedIn, job boards, and referrals.
- Analyze recruiting metrics such as time-to-fill to improve hiring efficiency.
Customer Service Representative at Servicom – Comcast (2015-09 – 2018-01)
- Handled 100+ inbound calls daily, resolving billing and service issues with high customer satisfaction.
- Accurately documented customer interactions within CRM systems and identified upsell opportunities.
Sales Associate at Servicom – Allstate (2013-04 – 2015-09)
- Conducted outbound sales calls to promote and upgrade services while maintaining data confidentiality.
- Supported team initiatives and promotional campaigns.
Education
Business Administration & Management in Business Administration & Management – Westwood College – Denver North
Cosmetology in Cosmetology – Paul Mitchell Cosmetology School

