Amy Buecksler

I am a learning and customer education leader who loves helping people learn, grow, and succeed. Over the past decade, I've built training programs, online learning experiences, and teams that support thousands of educators and customers each year. Whether I'm leading a team, building a learning program, or improving a process, I enjoy making complex work feel simpler and helping people feel confident in what comes next.

Director of Professional Learning - MIND Education

(2020-01)

• Built MIND's professional learning team from the ground up, growing it into a program that supports more than 15,000 educators each year.
• Led a distributed team of 8–10 full-time staff and 10–20 trainers, building a collaborative culture focused on delivering exceptional learning experiences for customers.
• Expanded access to training by launching an on-demand learning platform and implementing a new LMS.
• Developed and scaled professional learning programs that contributed to a 70% increase in product usage among training participants.
• Built scalable Salesforce workflows and reporting tools that reduced manual processes and improved the delivery of professional learning programs.
• Created systems and processes that improved communication, consistency, and quality across a growing learning organization.

Learning Experience Designer - MIND Education

(2019-01 - 2021-12)

Created workshops, online courses, and learning resources that helped educators successfully implement new tools and get the most value from their programs.

Customer Success Manager - MIND Education

(2016-01 - 2019-12)

Partnered with district leaders to support successful implementation, build strong customer relationships, and help schools get lasting value from their investment.

Personalized Learning Facilitator - Columbia Heights Schools

(2013-01 - 2016-12)

Supported a district-wide personalized learning initiative through educator coaching, professional learning, and technology implementation.

Technology Integration Specialist - Columbia Heights Schools

(2011-01 - 2013-12)

Helped educators integrate technology into instruction through coaching, training, and classroom support.

Elementary Teacher - Keene, TX

(2007-01 - 2011-12)

Elementary classroom teacher committed to building strong relationships and helping every student grow and succeed.

Master of Education - Graceland University

Bachelor of Arts - Education - Northwestern College