Amy Numrich

Hires, trains, and processes all positions. Prepares, maintains, and updates weekly schedules for all library positions/employees and programs. Maintains and promotes an atmosphere of open communication, teamwork, and strong customer service standards.

Assistant Branch Manager at Lane Library (2011-01 – 2026-01)

• Hires, trains, and processes all positions.
• Prepares, maintains, and updates weekly schedules for all library positions/employees and programs.
• Maintains and promotes an atmosphere of open communication, teamwork, and strong customer service standards.
• Manages daily Circulation and Support Services functions, including a high level of proficiency in all opening, closing, and emergency procedures.
• Actively participates in daily, direct customer service.
• Active member of the Circulation Standing Work Group, which functions to continually explore ways to improve both the customer service experience as well as to further train and motivate staff.
• Active member of Library Council.
• Assists with planning and execution of staff meetings and training sessions, including the Support Services Department, the Circulation Department, and the annual All Staff Meeting.
• Maintains a welcoming and aesthetically appealing environment for library patrons.
• Leads and motivates the Display Committee.
• Ensures all patrons follow the Lane Library's Code of Conduct, and appropriately and effectively addresses any and all issues when they arise.
• Active member of OLC and ALA since 2011.
• Exhibits great enthusiasm and interest for the City of Hamilton's continued growth and community.
• Assists staff with any issues in a timely and appropriate manner, maintaining professionalism while upholding an open door and communicative approach.

Bookmobile Public Services Associate at Lane Library (2011-01 – 2013-01)

• Assisted with planning programs, outreach activities, exhibits, displays and tours.
• Performed circulation desk routines, registers, and maintained patron circulation records, prepared library cards, checked library materials in and out.
• Prepared teacher collections as assigned.

Lending Supervisor, Interlibrary Loan/Circulation Supervisor at Miami University (2004-01 – 2009-01)

• Filled lending requests for Interlibrary Loan, delegated and supervised student employees, and troubleshot any lending or borrowing errors that may have occurred.
• Supervised Circulation student employees, delegating tasks, searching for items on the Request Pull List and processing said items.

Master's in Information and Library Science – Kent State University (2014-01 – 2016-01)

Bachelor's in English Literature – Miami University (1999-01 – 2009-01)