Territory Sales Manager / Executive & Operations Support - ArgomTech - Florida, United States
(2023-09 - 2024-07)
- Provided executive and operational support for territory sales management
- Managed KPI reporting, sales tracking, and performance analysis
- Coordinated communication between sales, marketing, and leadership teams
- Supported process improvements and internal training initiatives
- Contributed to operational efficiency and sales performance growth
- Strengthened brand positioning and increased market visibility
- Acquired new customers, expanding the client base and driving revenue growth
- Trained staff across multiple stores to enhance their product knowledge, thereby boosting sales to end customers
District Manager - Sun Com Mobile - Estados Unidos, United States
(2023-04 - 2023-08)
- Supervised daily operations across multiple retail locations, ensuring consistency in performance and execution standards
- Managed KPI reporting and sales performance tracking, while also optimizing administrative workflows to support data-driven decision-making
- Coordinated communication between store teams and corporate management to align objectives and enhance operational efficiency
- Provided support for recruitment, onboarding, and talent development processes, with a strong focus on cultivating future leaders within the organization
- Drove improvements in operational efficiency and overall team performance across multiple locations
- Consistently achieved over 80% of monthly sales targets
- Met all performance metrics and operational KPIs required in assigned responsibilities
- Strengthened store performance through effective team supervision and the execution of sales strategies
- Improved data accuracy through reporting, inventory control, and operational processes
District Manager - mas wireless - Estados Unidos, United States
(2022-08 - 2023-03)
- Led day-to-day operations across several retail locations, ensuring smooth execution and consistent service standards
- Oversaw performance metrics, including KPI tracking and sales analysis, to support strategic decision-making
- Acted as a key liaison between store teams and corporate leadership, ensuring clear and effective communication flow
- Contributed to hiring processes, onboarding programs, training initiatives, and leadership development for supervisors and team members
- Strengthened operational processes and enhanced overall team productivity across multiple sites
- Transformed underperforming stores into profitable units within a short timeframe by fostering a culture of exceptional customer service and team leadership development
- Enhanced overall store performance by strengthening KPI execution, sales discipline, and operational control
- Successfully built and stabilized high-performing teams while simultaneously fostering strong collaboration with executives and senior management
- Increased efficiency and consistency across multiple locations through process improvements and leadership alignment
Area Manager - Coast to coast - Estados Unidos, United States
(2020-01 - 2022-07)
- Managed operations for 14 retail stores, ensuring KPI compliance, consistency, and alignment with company standards
- Provided executive administrative support to management through report generation, performance tracking, and data analysis
- Oversaw managers and teams across multiple locations, supervising daily operations and workflow coordination
- Created KPI reports and operational dashboards to support business strategy and decision-making
- Coordinated communication between store teams and senior management to ensure alignment and the execution of initiatives
- Led employee recruitment, onboarding, training, and development programs to strengthen team structure and leadership
- Implemented process improvements to enhance administrative efficiency and reporting accuracy
- Supported sales and revenue growth initiatives focused on product performance
- Increased store sales through improved operational oversight and performance management strategies
- Consistently achieved 75%–100% of monthly targets across multiple retail locations
- Improved administrative processes, reporting systems, and team coordination efficiency
- Built and maintained high-performing teams aligned with KPIs and business goals
District Manager - Jmcell - Estados Unidos, United States
(2017-12 - 2020-01)
- Supervised store sales performance and communicated promotions for mobile phones and plans to the team
- Prepared sales, commission, payroll, and staff reports ensuring accurate administrative control
- Managed hiring, onboarding, and training of store employees
- Controlled inventory, including purchasing, replenishment, and stock movement of phones and accessories
- Monitored sales targets, cash handling, store closing, and financial reporting
- Maintained relationships with partners and supported customer service, sales, and after-sales activities
- Collaborated with store managers across locations to ensure operational alignment and performance
- Maintained consistent sales growth and achieved monthly targets
- Developed, trained, and retained high-performing store teams
- Executed customer-focused marketing campaigns on Facebook, generating positive reviews and increasing brand visibility
- Improved operational efficiency through accurate reporting, inventory control, and process optimization
Administration and Finance Manager - Corporación Grena - Venezuela
(2005-04 - 2016-01)
- Managed administrative, financial, and operational processes, ensuring accuracy and compliance across all company functions
- Planned, directed, and controlled accounting activities, including accounts payable/receivable, cash flow, and bank reconciliations
- Prepared financial reports, budget control systems, and performance analyses to support decision-making
- Supervised payroll, contracts, labor calculations, and employee benefits, ensuring compliance with legal and internal policies
- Oversaw inventory control, costing, pricing, billing, and dispatch operations within manufacturing processes
- Managed ERP systems and implemented process improvements to increase efficiency and reporting accuracy
- Coordinated cross-department operations, aligning accounting, HR, production, and administrative teams
- Performed tax declarations, financial statement reviews, and control of direct and indirect manufacturing costs
- Maintained full operational and financial control with zero losses during the entire management period, ensuring consistent profitability and stability
- Improved administrative and financial processes through ERP implementation and workflow optimization
