Ancy Johny

Healthcare and dental professional with 10+ years of combined experience in clinical dentistry, patient coordination, treatment planning, and healthcare operations support. Skilled in communicating complex treatment plans with empathy and clarity while improving patient experience and case acceptance. Experienced in supporting remote communication, scheduling coordination, workflow optimization, clinical documentation, and cross-functional team collaboration.

Tech-savvy, adaptable, and highly people-oriented with working knowledge of insurance verification, healthcare workflows, and dental practice management systems.

Dental Assistant (RDA) & Treatment Coordination Support - Dental Gallery - TX

(2025-01)

• Support complex dental procedures including crowns, implants, root canals, and extractions while coordinating treatment workflow.
• Assist with treatment planning and patient case presentations by explaining procedures, sequencing, timelines, and next steps.
• Strengthen patient trust and improve treatment acceptance through empathetic communication and patient education.
• Coordinate lab cases, digital scans, treatment documentation, and clinical communication between departments.
• Collaborate with front office and providers to optimize scheduling efficiency and patient flow.

Dental Assistant (RDA) & Treatment Coordination Support - South Friendswood Dental Associates - TX

(2024-01 - 2025-01)

• Supported high-volume restorative and orthodontic procedures in a fast-paced clinical setting.
• Reinforced doctor recommendations and assisted with treatment discussions and patient follow-ups.
• Coordinated scheduling and pending treatment communication while maintaining excellent patient rapport.
• Handled documentation and workflow coordination to support smooth office operations.

Dental Assistant (RDA) - Pacific Dental Services - TX

(2023-01 - 2024-01)

• Supported dentists in a corporate multi-provider environment across various clinical procedures.
• Maintained detailed charting, documentation, infection control, and patient communication.
• Collaborated closely with clinical and administrative teams to maintain efficient workflow.

General Dentist - Smile Elements - India

(2017-01 - 2018-01)

• Diagnosed dental conditions and created comprehensive treatment plans tailored to patient needs.
• Performed restorative and minor surgical procedures while ensuring high standards of patient care.
• Educated patients regarding treatment options, improving treatment understanding and acceptance.

Associate Dentist - Smile Care Dental & Orthodontic Centre - India

(2019-01 - 2020-01)

• Managed consultations, diagnosis, treatment planning, and continuity of care.
• Performed preventive and restorative procedures while maintaining patient satisfaction and trust.

Medical Underwriter - Mediassist - India

(2018-01 - 2019-01)

• Reviewed medical records and supported insurance-related documentation and healthcare processing workflows.

Instructor & Mentor - WhiteHat Jr

(2020-01 - 2022-01)

• Delivered virtual instruction and mentorship while developing strong remote communication and presentation skills.

Bachelor of Dental Surgery - Dentistry - Rajiv Gandhi University