Grysel Montserrat

Result-driven dental professional with 15+ years of combined international clinical ownership and US domestic leadership. Proven expertise optimizing dental operations across DSO platforms, FQHC systems, and private practices. Subject matter expert in revenue cycle management (RCM), strategic practice growth, KPI tracking, and dental insurance coding (CDT).

Leveraging a unique background as a foreign-trained prosthodontist to bridge the gap between clinical quality and corporate profitability. Seeking high-level Practice Management, Regional Leadership, or Dental Consulting opportunities ($95k+).

Dental Practice Leader / Operations Manager at Mondovi Dental (2023-10 – Present)

• Supervising daily clinic workflows, team performance, and patient scheduling for a high-volume office.
• Managed Revenue Cycle Management (RCM), oversaw PPO dental insurance claims billing, and accelerated collections.
• Analyzed operational KPIs to increase treatment plan acceptance, specifically focusing on complex prosthetic and restorative cases.
• Trained and mentored front desk staff on insurance verification, HIPAA compliance, and outstanding customer service.

Dental PreAuthorizations Specialist at Central Jersey Medical Center (2023-03 – 2023-10)

• Managed the end-to-end dental insurance pre-authorization process for a high-volume medical and dental health center.
• Reviewed clinical documentation, x-rays, and treatment plans to ensure strict alignment with PPO and Medicaid/NJ FamilyCare insurance guidelines.
• Utilized advanced clinical knowledge to write detailed medical necessity narratives, significantly reducing claim denials for complex procedures.
• Served as the primary liaison between clinical providers and insurance companies to expedite approvals and optimize patient care timelines.
• Audited patient accounts, verified specialized dental benefits, and calculated accurate out-of-pocket estimates.

Dental Practice Manager - FQHC Operations at Neighborhood Health Services Corporation (NHSC) (2021-04 – 2023-04)

• Directed administrative and front-desk dental operations for a prominent Federally Qualified Health Center (FQHC).
• Ensured strict compliance with HRSA guidelines, federal regulations, and state public health mandates.
• Managed complex Medicaid, NJ FamilyCare billing, and sliding-fee scale accounts while optimizing patient access.
• Led UDS reporting support and coordinated cross-functional clinical and administrative workflows.

Dental Assistant (Endo) at Apex Endodontics Inc. (2020-06 – 2021-03)

• Provided high-level clinical chairside assistance in a fast-paced endodontic specialty practice, managing complex root canal and micro-surgical workflows.
• Leveraged deep clinical background to review diagnostic digital radiographs (X-rays, CBCT) and prepare accurate preliminary assessments for the endodontist.
• Managed treatment room setup, strict infection control, and OSHA/HIPAA compliance to ensure maximum patient safety.
• Enhanced office productivity by streamlining patient flow and coordinating effective post-operative care instructions.

Dental Assistant at Dr. Lawrence Spindel (2018-03 – 2019-03)

• Delivered comprehensive chairside assistance for a wide range of general and cosmetic dentistry procedures (crowns, bridges, implants, and restorations).
• Facilitated smooth communication between the patient and the dentist, improving treatment plan understanding and case acceptance.
• Managed dental inventory, maintained clinical equipment, and oversaw digital charting using advanced dental software.

Dental assistant (Endo) at Metropolitan Dental Associates (2017-09 – 2019-03)

• Provided high-level clinical chairside assistance in a fast-paced endodontic specialty practice, managing complex root canal and micro-surgical workflows.
• Leveraged deep clinical background to review diagnostic digital radiographs (X-rays, CBCT) and prepare accurate preliminary assessments for the endodontist.
• Managed treatment room setup, strict infection control, and OSHA/HIPAA compliance to ensure maximum patient safety.
• Enhanced office productivity by streamlining patient flow and coordinating effective post-operative care instructions.

Dental Assistant at American Dental Group (2017-04 – 2017-09)

• Delivered comprehensive chairside assistance for a wide range of general and cosmetic dentistry procedures (crowns, bridges, implants, and restorations).
• Facilitated smooth communication between the patient and the dentist, improving treatment plan understanding and case acceptance.
• Managed dental inventory, maintained clinical equipment, and oversaw digital charting using advanced dental software.

Dental Clinic Owner & Executive Director at Topdent (2008-01 – 2016-07)

• Founded and managed an independent dental practice, directing all financial planning, payroll, overhead control, and vendor negotiations.
• Supervised administrative staff, managed dental laboratory relations, and implemented operational protocols to enhance business growth.

Manager Admin at Grydakel (2007-05 – 2016-05)

• Directed day-to-day administrative and financial business operations, ensuring organizational growth and compliance.
• Managed Accounts Receivable (A/R) and Accounts Payable (A/P), overseeing collections, bank transactions, and cash flow reconciliation.
• Led vendor relations, procurement of supplies, and contract negotiations to minimize operating overhead.
• Maintained detailed financial records, resolved billing discrepancies, and optimized office administrative efficiency.

Clinical Dentist / Prosthodontist Specialist at Unident (2008-02 – 2016-04)

Provided high-end clinical treatments, specializing in comprehensive oral rehabilitation and advanced prosthodontics

General Dentist at Orthodent (2006-02 – 2007-10)

• Provided comprehensive general dentistry care, including advanced diagnostics, restorative treatments, endodontics, and oral surgery.
• Developed individualized, evidence-based treatment plans focusing on long-term oral health and patient education.
• Collaborated closely with dental laboratories and specialists to ensure precision, quality, and clinical excellence in every case.
• Managed patient charts, clinical notes, and treatment consent forms in full compliance with healthcare quality standards.

Dental Prosthodontics Specialist in Specialty – Maimonides University (2011-08 – 2013-08)

Dentistry in Dentist – Universidad Gran Mariscal de Ayacucho (1997-01 – 2002-08)

High school diploma or GED – UE Colegio Nazareth (1994-10 – 1996-07)