Andre Bonilla

Results-driven professional eager to leverage a versatile skill set to contribute to a dynamic team. Demonstrated success in increasing sales by 60% and reducing average handling time by 20% as a Home & Garden Sales Associate. Expertise includes security operations, customer service, and efficient logistics management.

Certified in forklift operation and proficient in Microsoft and Dante with a strong foundation in audio engineering. Ready to apply a proactive approach and bilingual communication skills to achieve new objectives.

Home & Garden Sales Associate - Home Depot - Nashville, United States

(2026-01 - 2026-06)

• Offered expert guidance to customers on topics including plant care, lawn maintenance, soil analysis, and patio layout.
• Resolved customer product-related questions by recommending appropriate tools and materials.
• Ensured customer safety by assisting with the loading of heavy items like soil, mulch, and pavers into their vehicles.
• Preserved the health and visual appeal of live plants through regular watering, pruning, and strategic placement.
• Reorganized merchandise and designed attractive seasonal displays featuring items such as grills, lawnmowers, and patio furniture.
• Managed the intake of shipments and optimized the organization of the outdoor sales area during busy periods.
• Provided safety sporting for forklift operators, assisting with restocking high-level shelving.
• Accurately processed customer transactions (sales and returns) using POS systems, and drove all sales efforts, resulting in a 60% increase in annual revenue.
• Led a team of seven Customer Service agents, successfully decreasing average handling time by 20%.

Security Officer - Allied Universal - Nashville, United States

(2021-01 - 2026-01)

• Executed continuous interior and exterior security rounds at a busy commercial site, effectively discouraging illicit access and preserving the integrity of security measures.
• Regulated and controlled the flow of visitors, confirming the identification of all personnel and guests with a strong emphasis on courteousness and client satisfaction.
• Generated precise Daily Activity Reports (DARs) and incident logs, supporting effective coordination with municipal authorities during emergencies.
• Enforced site-specific safety guidelines and performed daily inspections of fire safety equipment, maintaining consistent compliance across the facility.

Lot attendant - Beaman Toyota - Nashville, United States

(2023-01 - 2024-01)

• Implemented a structured approach to vehicle organization and placement on the dealership premises.
• Performed detailed inspections on all incoming new and used vehicles to detect any flaws.
• Ensured vehicles were consistently clean and presentable for test drives via regular washing.
• Coordinated the transfer of vehicles across different locations, including storage, the showroom, and service areas.
• Assisted sales and service teams directly, contributing to the efficient execution of their daily duties.

Personal Trainer / Coach - Antioch High School - Nashville, United States

(2020-09 - 2023-01)

• Mentored athletes between the ages of 8 and 18, preparing them for participation in varsity high school and travel soccer clubs.

Associate of Applied Science - Audio - SAE INSTITUTE (2020-01 - 2021-12)

High School Diploma - High School College Prep - STEM PREP HIGH SCHOOL (2016-08 - 2019-05)