Madison Elizabeth
Customer-Focused | Detail-Oriented | Versatile Professional
About
Energetic and adaptable hospitality professional with 5+ years of experience in upscale dining, customer service, and administrative support. Skilled in managing high-volume, fast-paced environments with professionalism and precision. Recognized for delivering exceptional guest experiences, resolving issues calmly, and supporting team success. Excited to bring a positive attitude, strong work ethic, and service-first mindset to a dynamic restaurant team.
Experience
Server - Little Frenchie - Coronado, CA
(2025-04 - 2025-12)
Server - Kabooki Sushi - Orlando, FL
(2024-04 - 2025-02)
- Delivered elevated guest service in a high-end, fast-paced sushi restaurant.
- Managed POS transactions, coordinated with back-of-house, and ensured table satisfaction.
- Fostered strong guest rapport, leading to consistent repeat business and table requests.
Server & Hostess - Umi - Winter Park, FL
(2023-01 - 2024-04)
- Greeted and seated guests, managed reservations, and maintained efficient table turnover.
- Memorized detailed menu offerings and made personalized recommendations.
- Trusted to train new team members based on performance and leadership.
Server & Hostess - Ava MediterrAegean - Winter Park, FL
(2022-05 - 2022-12)
- Provided seamless service in a high-end Mediterranean dining experience.
- Educated guests on menu items, including wine and food pairings.
- Handled high guest volume while maintaining professionalism and composure.
Barista - Starbucks - Winter Park, FL
(2021-08 - 2022-04)
- Created specialty beverages with consistency and speed during peak hours.
- Maintained cleanliness, stock levels, and an upbeat, customer-first environment.
- Handled cash and card transactions accurately and efficiently.
Hostess / Busser - Bulla Gastrobar - Winter Park, FL
(2021-02 - 2021-07)
- Supported front-of-house flow by assisting in seating, bussing, and guest interactions.
- Maintained a clean, welcoming dining area and assisted servers as needed.
Financial Assistant / Receptionist - Innovative Reasoning - Orlando, FL
(2019-10 - 2025-07)
- Provided front-desk support, answered 50+ calls daily, and welcomed clients.
- Maintained accurate financial records and processed transactions.
- Supported executives with document handling and day-to-day administrative tasks.
- Praised for attention to detail and ability to manage sensitive information discreetly.
Education
High School Diploma - Hagerty High School (2020-05) Oviedo, FL
