Andre Dent

Experienced Armed Security Officer with 20 years of experience providing safety to clients in a variety of setting.proven track record of thorough risk assessment and incident prevention. Authorized to work in the US for any employer

Armed Security Officer - Allied Universal - Nashville, TN

(2025-11)

• Security and Patrol: Conducted foot and vehicle patrols of industrial, commercial and residential, monitoring for suspicious activity and safety hazards.
• Surveillance and Detection: Monitored surveillance cameras and alarm systems, reporting all incidents, accidents, and medical emergencies immediately.
• Access Control: Managed entry points, verified employee identification, and ensured secure access control to controlled areas.
• Incident Response: Responded to emergencies, such as firm alarms, medical incidents, or threats, acting as a calm, professional deterrent to crime.
• Customer service: Acted as the first points of contact, providing high-quality service, directions, and assistance to staff, vistors, and guests.
• Reporting: Maintained accurate logs of daily activity, incident reports,and maintenance requests.

Armed Security Officer - First Class Security - Nashville, TN

(2025-09 - 2026-05)

• Patrolling: Conduct regular foot and potentially vehicle patrols of the interior and exterior of the station, including waiting areas, platforms, and parking lots, to deter and detect signs of intrusion, unsafe conditions, or suspicious activity.
• Access Control and Screening: Monitor and control entry and exit points for personnel, visitors, and potentially vehicles. This may involve operating screening equipment like x-ray machines or metal detectors and conducting physical searches to prevent the passage of prohibited articles into restricted areas.
• Incident Response: Respond promptly to alarms, emergencies (medical, fire, bomb threats, etc.), and security incidents. Coordinate with local law enforcement, fire departments, and paramedics as necessary, and protect incident scenes or evidence until authorities arrive.
• Public Order and Safety: Circulate among passengers and employees to preserve order and enforce rules and regulations. This includes crowd management during peak hours and handling disruptive or unruly individuals, using de-escalation techniques and, when necessary, appropriate levels of force.
• Surveillance and Reporting: Monitor closed-circuit television (CCTV) feeds and alarm systems. Accurately document all daily activities, irregularities, and incidents in detailed logs and reports.
• Weapon Maintenance and Protocol: Safely maintain and qualify with assigned weapons (firearm, baton, pepper spray, etc.), adhering strictly to all safety protocols and legal standards governing their use.
• Customer Service: Provide professional and courteous assistance to travelers, offering directions, information, and help with lost items or vulnerable individuals, thereby enhancing the overall passenger experience.
• Collaboration: Work closely with other security team members, Greyhound staff, and local law enforcement agencies to ensure a coordinated and effective security operation.

Armed Security Officer - Imperial Security - Memphis, TN

(2023-01 - 2025-09)

• Participated in staff meetings, special events and professional development activities.
• Oversaw daily monitoring and patrolled buildings grounds,and work sites in company vehicles.
• Protected facility and proerty guest by regularly circulating premises and monitoring surveillance feeds.
• Reported suspicious activities and persons to law enforcement.

Armed Security Officer - Phelps Security, Inc. - Memphis, TN

(2018-12 - 2020-12)

• Manged the security of a large commerical building ensuring the safety of over 100 employees on a daily basis.
• Conducted daily rounds of the premises to identify and report any security risks or violations.
• Implemented security protocols and procedures to prevent unauthorized access to areas.

Forklift Operator - Transtar Industries Inc - Memphis, TN

(2017-10 - 2018-12)

• Scanned packages and boxes and moved to loading dock for shipment.
• Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
• Pulled orders quickly to maintain demanding productivity goals.
• Loaded, transported and stacked materials.
• Boosted team efficiency by moving materials with forklifts, cranes and other equipment.

Groundskeeper - BG Staffing Inc - Memphis, TN

(2016-02 - 2017-10)

• Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
• Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
• Monitored buildings for repair needs and completed scheduled preventative maintenance.
• Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.

Sorting Associate - PFSweb - Memphis, TN

(2015-03 - 2016-02)

• Loaded, unloaded and transferred materials using standard warehouse equipment, taking additional precaution when moving fragile items.
• Labeled picked items with correct information such as price, expiration dates and addresses.
• Used hand-held scanner to enter data product information.
• Received incoming shipments and compared shipments to associated documents to verify accuracy of orders.

Material Handler - Paramount Staffing - Memphis, TN

(2014-01 - 2015-02)

• Used hand-held scanners and physical logs to accurately track item movements.
• Transported inventory with electric pallet jack to prepare for shipping.
• Coordinated daily work strategies, following oral and written instructions to properly move and ship products.

Security Guard Officer - Allied Barton Security Services - Memphis, TN

(2008-02 - 2014-01)

• Participated in staff meetings, special events and professional development activities.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites in company vehicle.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Reported suspicious activities and persons to law enforcement.

Warehouse Unloader - FedEx - Memphis, TN

(2009-05 - 2012-01)

• Unloaded packages with care and placed in proper staging area.
• Maintained organized work area by storing equipment safely and properly.
• Used hand-held scanners and physical logs to accurately track item movements.

Driver/Operator - Frosty Treats - Memphis, TN

(2008-04 - 2008-11)

• Generated consistent referrals and repeat business by providing friendly and fast service.
• Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
• Cleaned and maintained vehicle and assessed vehicles for damage after each shift.
• Delivered goods and products to customers on time and in excellent condition.

Environmental Services Associate - Norton Healthcare - Louisville, KY

(2007-03 - 2007-10)

• Established and maintained clean and comfortable environments in hospital buildings by vacuuming, cleaning windows and dusting.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Kept building entryway glass clean and polished for professional presentation.

Stock Clerk - Family Dollar Stores Inc - Memphis, TN

(2006-06 - 2006-12)

• Greeted customers and directed to requested products.
• Answered customer questions and provided detailed product information.
• Conducted inventory and restocked items throughout day.
• Unboxed product and placed on shelves according to layout and planogram guidelines.
• Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
• Unloaded arriving product stock and moved to store display areas.

Painting (Apprenticeship) - Painting - Whitney M. Young Job Corps Center (2005-01 - 2006-09)

Apprenticeship (Painting) - Painting - Whitney M. Young Job Corps Center (2005-01 - 2006-09)

High school diploma - Mitchell High School (2001-08 - 2004-07)