Andrea Holler

Established menu knowledge Opened and closed restaurant alongside team members Recommend wine pairings with dishes, as well as other alcoholic beverages

Server - Carrabba's Italian Grill - Avondale, AZ

(2024-11 - 2025-05)

• Established menu knowledge
• Opened and closed restaurant alongside team members
• Recommend wine pairings with dishes, as well as other alcoholic beverages
• Assisted team members when needed
• Ran orders
• Maintained clean FOH and BOH
• Ensured costumers were treated with exceptional service

Lead Server - Black Bear Diner - Laveen, AZ

(2023-02 - 2024-10)

• Led night shift servers
• Displayed high knowledge of restaurant service, polices, and procedures
• Ensured all night shift duties were complete
• Completed end of night shift paperwork, recounted host drawers, counted safe, deposited money into safe, and made sure restaurant was in perfect condition to close
• Communicated with BOH and FOH to ensure costumer satisfaction
• Maintained clean FOH and BOH
• Ensured all costumer felt welcomed and left more than satisfied

Assistant Manager - Tortas manantial - Phoenix, AZ

(2021-08 - 2023-02)

• Delivered exceptional service
• Communicated with team members and manager resulting in amazing work environment
• Prepped menu item ingredients
• Maintained clean FOH and BOH
• Assisted manager with work schedules, when needed created them alone
• Ensured all costumers were pleased, listened to their concerns, and came up with solutions when needed
• Led team when manager was off
• Made all menu items efficiently

Cosmetology - Metro Tech Phoenix, AZ