Andreana Hill

Customer-focused professional with 7+ years of experience delivering exceptional service in hospitality, operations, and fast-paced environments. Skilled at creating positive guest experiences, resolving concerns with professionalism, and maintaining safety and organization under pressure. Known for strong communication, adaptability, and teamwork. Seeking to bring service excellence and safety awareness to a Flight Attendant role with Allegiant Airlines.

Front Desk Agent - Silverton Hotel & Casino

(2026-01)

• Provide professional front desk service including guest check-in/out, reservations, and travel inquiries.
• Resolve guest concerns quickly while maintaining a calm, service-focused approach.
• Maintain accurate transactions and daily reports while handling multiple tasks in a fast-paced environment.
• Coordinate with housekeeping, security, and management to ensure a smooth guest experience.

Overnight Stocker - Walmart

(2024-09 - 2025-08)

• Stocked and organized merchandise to maintain store readiness and safety.
• Unloaded trucks, rotated inventory, and ensured accurate product placement.
• Maintained clean and organized sales floor and storage areas.
• Worked efficiently and reliably in a fast-paced team environment.

Marketing Customer Operations (Contractor) - Optum

(2021-07 - 2023-07)

• Processed work orders and maintained accurate records for operational projects.
• Collaborated with cross-functional teams to fulfill print and marketing requests.
• Managed inventory of printed materials and company branding items.
• Ensured timely completion of projects while maintaining quality standards.

City Carrier - United States Postal Service

(2017-10 - 2022-09)

• Delivered mail accurately and efficiently while maintaining strict time schedules.
• Provided courteous service to customers along delivery routes.
• Followed federal safety procedures and maintained detailed delivery records.
• Demonstrated reliability and strong time-management in all weather conditions.

Server - Cannery Hotel & Casino

(2012-09 - 2017-10)

• Delivered attentive service in a high-volume hospitality environment.
• Managed multiple tables while maintaining accuracy and guest satisfaction.
• Strengthened communication and problem-solving skills through daily guest interaction.

Bachelor's Degree - University of Phoenix (2022-01)

Certificate of Completion - Euphoria Institute of Beauty (2021-02 - 2021-10)