Andrew Escobar
Operations Specialist
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About
Hands-on operations professional with a knack for figuring out how to make things work better. Experienced in solving workflow problems, connecting business systems, and turning complex challenges into practical solutions. Has supported projects for global brands and implemented technology-driven improvements that help teams work more efficiently, reduce errors, and stay focused on priorities. Combines a problem-solving mindset, strong communication, and a drive to find smarter ways of working.
Experience
Operations Administrator at Closer&Closer (2023 – 2026)
- Managed high-volume creative production operations, supporting hundreds of projects for global brands including Disney, Apple, Pepsi, and Meta, coordinating artists, studios, budgets, and 3–5 cross-functional teams to keep deliverables organized and projects moving forward.
- Improved contract accuracy and workflow efficiency by integrating CRM with PandaDoc, streamlining contract creation, review, and signing while standardizing client-specific contract language to reduce inconsistencies and manual rework.
- Strengthened day-to-day business operations by resolving client and vendor issues across creative, finance, payroll, and account teams, addressing billing discrepancies, coordinating documentation, and managing insurance policies and business registrations to support reliable project delivery.
Operations Specialist at Latch Inc (now Door) (2020 – 2022)
- Developed SOPs and optimized SaaS workflows for nationwide service operations supporting 10,000+ software upgrade projects.
- Created project tracking systems that improved operational visibility, accountability, and completion timelines across teams.
- Coordinated dispatch, customer support, finance, and field operations to improve response times and resolve critical service issues efficiently.
Dispatch Manager at Echo Transportation (2014 – 2020)
- Managed high-volume dispatch operations by optimizing scheduling, resolving service issues, and coordinating communication between clients, drivers, and internal teams
Education
MBA in Operations Management – GBSB GLOBAL BUSINESS SCHOOL (2020)
Bachelor of Science in Business Administration – NORTHEASTERN IL UNIVERSITY (2010)
