product Analyst - Seabourn Cruise Line
(2021-11 - 2026-04)
Managed financial and strategic product operations for international sailings across multiple trades and currencies.
- Designed and oversee the Air Inclusive process for various trades, currencies, and flight classes.
- Crafted compelling copy for website and marketing materials, highlighting destinations and product benefits to a global audience.
- Collaborate cross-functionally to organize and execute new product launches, including communication, deployment, marketing alignment, strategy, pricing, and inventory control.
- Conduct competitor analysis to monitor industry trends, market positioning, and identify international opportunities.
- Perform strategic analysis for specialized voyage organization, ensuring synchronized product execution across trades and departments.
Process Coordinator/Analyst - Card kingdom, LLc
(2017-02 - 2021-11)
- Led continual improvement projects across the company, ranging from Kaizen to Six Sigma initiatives.
- Designed diagrams and value-stream maps for projects across departments at multiple levels of abstraction.
- Developed process improvement documentation and led quarterly Kaizen events.
- Promoted to Process Analyst upon the creation of a new Process Team comprising four members.
- Analyzed current state processes and recommended improvements through targeted events and projects.
- Conducted time studies and process analyses to enhance output quality and efficiency.
- Created tools to support continual improvement studies and reduce cycle times on assignments.