Ameet Sandhu

Obtain a Customer Service position, where I can provide excellent customer assistance, support a project and contribute to a positive team environment.

IT Analyst - Robert Half, Washington United Terminals - Tacoma, WA

(2021-09 - 2024-02)

• Responded to and resolved ad hoc office related IT issues.
• Troubleshoot ongoing network issues within onsite pickup trucks.
• Audited all container related computer transactions and submitted to Corporate
• Ordered and installed all Computer related products on Fleet vehicles.
• Created dashboard visualization for in and out going Trucks within the port, showing real time traffic data.

Computer Sales - Frys Electronics - Renton, WA

(2019-04 - 2020-02)

• Advise customers on maintaining and troubleshooting peripherals, personal computers, and printers.
• Answer any customer questions regarding the attributes of the computer equipment on the sales floor.
• Provide demonstrations regarding how the operate and the functions of computer equipment on the sales floor.
• Facilitate the sales of the computer products and services.
• Serve as a customer service rep for customers who have questions or difficulties.

Guest Services - New Castle Golf Course - Bellevue, WA

(2017-02 - 2018-02)

• Meet and greet all guests in a friendly. Courteous and professional manner.
• Communicate in a clear and professional manner that assists guests in playing the course.
• Coordinate with the pro shop attendant to maintain a consistent level of cart availability and ensure guests are following the rules.
• Provide carts to customer, stage the carts in the designed areas, and ensure cars are returned to the barn by end of shift.

Front Desk Agent - Hyatt Regency - Seattle, WA

(2016-03 - 2017-01)

• Check in guests upon arrival and assigning rooms ensuring accommodations are met.
• Check out guests at departure. Arrange shuttle services or other transportation needs.
• Respond to guest inquiries and requests and resolve issues in a friendly and timely manner.
• Transferred financial reports to the accounting department and prepared bills.
• Generate reports of daily profits and room occupancies.
• Coordinated with housekeeping and maintenance regarding room upkeep.

Bachelor of Science - University of Washington