Andy Myers
IT Technician, hardware install/troubleshooting
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About
IT professional with 8+ years of experience in customer service and hardware and software support within Geek Squad. Proven expertise in problem-solving, analytical thinking, and conflict resolution, reputation for delivering exceptional client experiences. Achievements include completion of Geek Squad Gold Program and regional accolades for outstanding customer satisfaction.
Committed to leveraging technical skills and leadership capabilities to enhance service delivery and client satisfaction in a fast-paced environment. Enthusiastic about continuing to grow and adapt within the technology field.
Experience
IT professional with 8+ years of experience in customer service and tech support within Geek Squad and retail. Proven expertise in problem-solving, analytical thinking, and conflict resolution, reputation for delivering exceptional client experiences. Achievements include completion of Geek Squad Gold Program and regional accolades for outstanding customer satisfaction.
Committed to leveraging technical skills and leadership capabilities to enhance service delivery and client satisfaction in a fast-paced environment. Enthusiastic about continuing to grow and adapt within the technology field.
Education
Wor-Wic Community College, Salisbury MD —Computer Support and Networking
Sept 2008 - June 2012
Courses: Windows Operations, Fundamentals of Computer Architecture, Operating Systems (Linux), Data Communications and Networking, Intro to Programming.
