Angela Stoutenburg

Resourceful Lead Bartender with extensive experience in crafting specialty cocktails and providing exceptional member service within a country club setting and restaurants. Proven ability to build member relationships, manage bar operations, and collaborate with kitchen staff for seamless event service. My professional journey spans roles in hospitality including bartending and server, ministry, and administrative support within the government and medical sectors.

Notable skills include project management, donor engagement, and using tools such as Microsoft Excel and PeopleSoft to track and maintain records.

Director of Operations at Center of hope ministry (2023-07 – 2026-01)

• Established and managed operations for the warming shelter, including check-in and log systems for continuity and reports to support our efforts.
• Developed rules and regulations, sleeping arrangements, and incident reporting protocols to establish a safe environment for our homeless guests.
• Engaged donors, ran social media, organized advocacy and fundraising events while training and managing volunteers bringing awareness to our homeless population.

Lead Bartender at Manhattan Country Club (2024-05 – 2024-12)

• Opened and closed the bar, ensuring all preparations were in place for daily service, events and member nights.
• Established and fostered relationships by memorizing member names, beverage preferences and individual needs.
• Collaborated with the kitchen to ensure seamless service during banquets and special events.
• Waited and served tables during busy hours daily.
• Developed skills in mixology by creating specialty cocktails every week and for special holiday/ season menus.

Bartender/ Server/Certified trainer at Olive Garden (2023-09 – 2024-08)

• Provided exceptional service as a Bartender and Server, ensuring guests felt welcomed and special.
• Maintained a clean and organized bar area while accurately preparing drinks, prepare stock for next shifts and managing stock.
• Trained new staff on service standards and protocols, enhancing team performance and guest satisfaction.

Outreach Ministry Partner at Rock Hills Church (2019-12 – 2021-10)

I successfully led initiatives that strengthened community outreach efforts and enhanced resource management.

• Managed and guided Outreach ministry interns and dream teamers to foster a collaborative environment.
• Organized and calendared various serve opportunities within Rock Hills Church to enhance community engagement.
• Developed relationships with local store managers to secure essential items for low-income families and the homeless.
• Created a comprehensive community resource guide to assist families in need.
• Conducted interviews and background checks for dream teamers and leaders to maintain a safe environment.

Medical Records Correspondence at Weed Army Community Hospital (2017-10 – 2019-02)

• Reported and Assisted Directly to the Patient Administration Officer to include memorandums, deadlines, meetings and minutes
• Maintained a close relationship and worked with the HIPAA Officer and Lawyer regularly meeting on sensitive requests
• Managed and screened, and Processed all medical correspondence requests to include Personal, CID, Insurance companies, Copy services, Social security, Veterans affairs, Disability, Subpoenas, and Law firm requests
• Restored department standards from over a year of backlogs
• Distributed necessary requests through legal departments
• Managed and established Outpatient records department processes and trackers
• Assisted Outpatient records when short with patient registration and records
• Performed variety of clerical duties in accordance with Army regulations, standard operating procedures, and HIPAA compliance

Education Coordinator at University of Maryland Global Campus (2015-08 – 2016-01)

• Assisted students with registration, account issues, ordering transcripts, applying for financial aid and tuition assistance through GOARMYED, and uploading student records in PeopleSoft program
• Created and managed meetings between Academic Advisors and students
• Marketed for current and future students
• Educated soldiers and future students through briefs on education benefits
• Traveled to sister site campus to build classes, marketed to future students and assisted current students
• Produced the first class at sister site campus education through marketing skills
• Assisted teachers in setting up classrooms and equipment's needed for classes
• Maintained repour with Camp Humphreys and Suwon education center Chairs and Counselors to maintain and hereby regulations and standards

Supply Clerk and Sergeant at United States Army (2010-01 – 2013-04)

• Completed and maintained perfect accountability of all equipment and supplies valuing at 3,488,956 dollars
• Established Supply Section SOP
• Built unit from ground up with equipment lateral transfers and initial issues
• Provided custom services and filled supply requests
• Managed and trained Supply Clerks
• Reported Directly to Commanding Officer
• Managed Commanding Officers Property and SOP's

– Arizona State University - W. P. Carey School of Business (2018 – 2023)

Associate's degree – Coastline College (2017-05)