Angelena Wilson
Concierge / Front Desk
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About
Friendly, dependable, and motivated professional seeking a Concierge/Front Desk position. Strong communication and customer service skills with a professional attitude and willingness to learn. Able to greet and assist guests, communicate clearly, stay organized, handle responsibilities, and work well with a team. Eager to build experience and provide a welcoming experience for every guest.
Experience
Daycare Assistant at Summer kids (2026-06 – 2026-08)
Supervised and interacted with children in a safe, welcoming environment.
- Assisted with daily activities and routines.
- Communicated respectfully with children, parents, and staff.
- Helped maintain a clean, organized environment.
- Followed instructions and worked as part of a team.
- Demonstrated patience, responsibility, and reliability.
Volunteer — Community Events at Community Events (2024-02 – 2025-08)
- Assisted with setting up and cleaning up community events.
- Helped greet and direct guests when needed.
- Worked with others to keep activities organized.
- Provided friendly and respectful customer service.
- Followed instructions and completed assigned tasks on time.
Front desk Volunteer Experience (2025-09 – 2026-05)
- Greeted visitors and provided friendly customer service.
- Answered basic questions and directed visitors to the appropriate area.
- Assisted with check-ins and keeping visitor information organized.
- Answered phone calls and communicated messages when needed.
- Helped maintain a clean, welcoming front-desk area.
- Worked professionally and respectfully with visitors and staff.
Education
Marketing and Communication – Ballou high school (2026)
Marketing and Communication – ESCP-EAP

