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Amaree Long

Amaree Long

Concierge / Front Desk Associate

Talent
HyattsvilleMember since June 1, 2026
Concierge & Front Desk ServicesGuest Relations & Customer ServiceVisitor Check-In & Access ControlPhone & In-Person CommunicationConflict Resolution & Problem SolvingAdministrative Support & Record KeepingSafety & Security AwarenessConfidentiality & Professionalism
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Concierge & Front Desk ServicesGuest Relations & Customer ServiceVisitor Check-In & Access ControlPhone & In-Person CommunicationConflict Resolution & Problem Solving

About

Customer-focused and dependable professional with experience in concierge/front desk service, security, retail, education, and youth programs. Skilled at welcoming guests and visitors, answering questions, handling access and check-in procedures, resolving concerns professionally, and maintaining a safe, organized environment. Strong communication, confidentiality, problem-solving, and administrative support skills with a professional and approachable demeanor.

Experience

Concierge / Front Desk Associate - Washington, DC

(2020 - 2022)

  • Welcomed residents, guests, and visitors in a professional and courteous manner.
  • Assisted with visitor check-in, access procedures, questions, and general front-desk needs.
  • Handled phone and in-person requests while maintaining a calm, helpful approach.
  • Supported an organized front-desk environment and protected confidential information.

Security Officer - Security Assurance Management - Washington, DC

(2024 - 2026)

  • Monitored buildings, hallways, entrances, and assigned areas to promote safety and security.
  • Assisted visitors and staff with directions, access procedures, and general questions.
  • Documented incidents and maintained accurate records while following workplace procedures.
  • Communicated professionally with staff, students, visitors, and supervisors.

Teacher Aide / Assistant - KIPP DC - Washington, DC

(2025 - 2025)

  • Supported students and staff in maintaining a safe, welcoming, and organized environment.
  • Communicated respectfully with students, families, teachers, and school personnel.
  • Assisted with daily activities and handled responsibilities requiring patience and discretion.

Retail Associate - CVS - Washington, DC

(2023 - 2023)

  • Provided friendly customer service and assisted customers with questions and product needs.
  • Operated the register, maintained an organized sales floor, and supported daily store operations.
  • Addressed customer concerns professionally and worked effectively as part of a team.

Camp Facilitator - DPR Summer Camp - Washington, DC

(2021 - 2021)

  • Supervised youth and supported daily activities in a safe, structured environment.
  • Communicated with participants, families, and staff while maintaining professionalism.

Education

High School Diploma - Woodrow Wilson High School (2020)

Skills

Concierge / Front Desk Associate

Reviews

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