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Angelo Roque

Angelo Roque

Customer Service & Retail Operations Professional | 4+ Years Experience

Talent
Elk GroveMember since August 14, 2026
Customer ServiceCommunicationMultitaskingInventory ControlCash HandlingTeam LeadershipMerchandise ProcessingSchedule ManagementFood SafetySales Floor OperationsOrder FulfillmentTraining & Onboarding
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Customer ServiceCommunicationMultitaskingInventory ControlCash Handling

About

Results-driven retail and operations professional with 4+ years delivering exceptional customer experiences across fast-paced environments. Skilled in team leadership, inventory control, and floor operations. Adapts quickly and consistently drives efficiency.

Experience

Logistics Processor and Sales Associate - Nordstrom Rack

(2025-02)

  • Process and stage incoming merchandise to maintain a fully stocked, well-presented sales floor
  • Deliver prompt, friendly customer service by guiding shoppers to products and resolving inquiries
  • Support cross-functional floor operations including cashiering, inventory control, and merchandise processing

Assistant Manager - RareTea

(2022-09 - 2025-02)

  • Led scheduling, onboarding, and training of team members to sustain quality and operational efficiency
  • Managed inventory flow, shipment receiving, and stock replenishment to minimize gaps and overstock
  • Oversaw cash handling, register balancing, and daily open/close procedures ensuring accuracy and compliance

Process and Delivery - TNT Warehouse

(2021-06 - 2023-07)

  • Coordinated delivery scheduling, manifest accuracy, and pallet builds to ensure on-time, error-free fulfillment

Education

Associate's Degree - Radiologic Technology or Healthcare - Consumes River College (2025-09)

Skills

Customer Service & Retail Operations Professional4+ Years Experience

Reviews

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