
Angelo Roque
Customer Service & Retail Operations Professional | 4+ Years Experience
Talent
Elk GroveMember since August 14, 2026
Customer ServiceCommunicationMultitaskingInventory ControlCash HandlingTeam LeadershipMerchandise ProcessingSchedule ManagementFood SafetySales Floor OperationsOrder FulfillmentTraining & Onboarding
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Customer ServiceCommunicationMultitaskingInventory ControlCash Handling
About
Results-driven retail and operations professional with 4+ years delivering exceptional customer experiences across fast-paced environments. Skilled in team leadership, inventory control, and floor operations. Adapts quickly and consistently drives efficiency.
Experience
Logistics Processor and Sales Associate - Nordstrom Rack
(2025-02)
- Process and stage incoming merchandise to maintain a fully stocked, well-presented sales floor
- Deliver prompt, friendly customer service by guiding shoppers to products and resolving inquiries
- Support cross-functional floor operations including cashiering, inventory control, and merchandise processing
Assistant Manager - RareTea
(2022-09 - 2025-02)
- Led scheduling, onboarding, and training of team members to sustain quality and operational efficiency
- Managed inventory flow, shipment receiving, and stock replenishment to minimize gaps and overstock
- Oversaw cash handling, register balancing, and daily open/close procedures ensuring accuracy and compliance
Process and Delivery - TNT Warehouse
(2021-06 - 2023-07)
- Coordinated delivery scheduling, manifest accuracy, and pallet builds to ensure on-time, error-free fulfillment
Education
Associate's Degree - Radiologic Technology or Healthcare - Consumes River College (2025-09)
Skills
Customer Service & Retail Operations Professional4+ Years Experience

