Angie Singh

Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.

Administrator - ABC Motorhome and Rentals, INC - Anchorage, AK

(2012-09)

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Maintained personnel records and updated internal databases to support document management.
• Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Updated HR database with new employee information, changes in benefits, and other details.
• Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
• Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
• Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters.
• Oversaw hiring, staffing, and labor law compliance.
• Developed and implemented onboarding and orientation programs for new employees.
• Improved recruitment processes by streamlining candidate screening and interview scheduling.
• Streamlined HR reporting processes, enabling more effective decision-making with accurate data analysis.
• Handled sensitive personal information with discretion while assisting customers in obtaining identification cards or updating their records accordingly.
• Ensured compliance with state laws by verifying required documentation for vehicle title transfers and registrations.
• Provided expert guidance to customers on parts selection and compatibility.
• Served customers in-store and by telephone to answer questions and place orders.
• Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
• Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.

Administrative - Denali National Park - Denali, AK

(2012-05 - 2012-09)

• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Learned and adapted quickly to new technology and software applications.
• Streamlined accounts payable/receivable functions, improving cash flow management.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Paid attention to detail while completing assignments.

Accounts Payable Administrative - Tuff Boy Sales, INC - Manteca, CA

(2007-02 - 2008-10)

• Tracked parts use and charged items to customer accounts for billing.
• Increased store revenue by cross-selling products and upselling services to customers.
• Implemented a new inventory management system, reducing waste and optimizing stock levels for increased profitability.
• Improved forecasting accuracy by monitoring sales trends and adjusting inventory levels accordingly, preventing stock shortages during peak periods.
• Analyzed warranty claims to identify trends and improve processing efficiency.
• Managed warranty documentation and ensured compliance with industry regulations.
• Evaluated warranty claims for legitimacy, ensuring adherence to company guidelines.
• Acted as a liaison between customers and company leadership, ensuring all parties were kept informed of claim status, progress, and expected outcomes.
• Supported sales team by providing accurate information on products' warranties, contributing to increased revenue through informed decision-making during the sales process.
• Audited completed repair orders for compliance with company standards, ensuring accuracy in billing and reporting practices.
• Managed a high volume of daily claims, prioritizing tasks according to urgency while maintaining attention to detail.
• Checked documentation for accuracy and validity on updated systems.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Paid attention to detail while completing assignments.
• Optimized cash flow management through diligent monitoring of accounts receivable collections and accounts payable disbursements.
• Managed a team of Accounts Payable clerks, providing guidance for professional development and ensuring efficient workflow.
• Supported accounts payable and accounts receivable functions by reviewing invoices, processing payments, and reconciling customer accounts.

Office Manager - Wildcat Spears - Fiji Island

(1995-10 - 2006-07)

• Expedited invoice processing by efficiently managing accounts payable and receivable tasks.
• Increased efficiency in accounts payable and receivable management, reducing processing time and minimizing errors.
• Streamlined office operations by implementing efficient scheduling and resource allocation processes.
• Oversaw inventory management, ensuring optimal stock levels and timely procurement of supplies.
• Coordinated communication between departments to enhance collaboration and project alignment.
• Developed and maintained filing systems, improving document retrieval efficiency for staff members.
• Managed vendor relationships, negotiating contracts to reduce costs while maintaining service quality.
• Led implementation of new software tools, enhancing data management and reporting capabilities.
• Monitored budget expenditures, identifying areas for cost savings without compromising service delivery.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Increased customer satisfaction by developing effective client feedback system that led to service improvements.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Organized meetings for executives and coordinated availability of conference rooms for participants.
• Organized spaces, materials and catering support for internal and client-focused meetings.
• Kept high average of performance evaluations.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
• Monitored front areas so that questions could be promptly addressed.
• Managed 3 locations.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Associate - Criminal Justice - College of Siskiyou (2012-05)

Diploma - Computing - Padstow Technical College (1991-09)

High School Diploma - P.P Shree Dhar Maharaj (1988-10)