Anil Saini

UX Architect and Product Design Leader with 15+ years of experience driving UX strategy, enterprise information architecture, design systems governance, accessibility, and product transformation across BFSI, Healthcare, IoT, Government, and Enterprise SaaS domains. Proven track record leading end-to-end UX architecture and product design initiatives for Fortune 500 organizations including State Street, Humana, Diversey, TPT Pension Trust, and Jio BP — impacting more than 200,000 global users across web, mobile, desktop, and enterprise platforms. Delivered UX outcomes contributing to business growth exceeding $500M, improved adoption by 43%, and reduced task completion time by up to 40% — translating design decisions into measurable business impact.

Expertise spans Enterprise UX Architecture, Product Strategy, Design Operations, Complex Workflow Design for Multi-role Systems, Service Design, User Research, Accessibility (WCAG 2.1 / 2.2 AA Compliance), KPI-Driven Design, and AI-assisted Design Workflows. Proven design leadership mentoring global cross-functional teams of 30+ designers, product managers, and engineers to deliver measurable business outcomes through user-centered innovation.

Lead UI/UX Designer (UX Architecture) - Wipro Limited - Noida (Remote)

(2021-09 - 2026-04)

• Led UX Architecture and product modernization for State Street's Portfolio Management platform — defining enterprise Information Architecture, navigation frameworks, and multi-role workflow design while transforming legacy desktop workflows into a scalable enterprise web experience, reducing task completion time by 40% and user errors by 35%.
• Architected and governed a WCAG 2.1 / 2.2 AA Compliance Design System and component library — establishing design tokens across 5 product lines, reducing UI inconsistencies by 60% and development rework by 35%.
• Spearheaded product strategy and design for Diversey's Internet of Clean IoT platform — enabling data-driven operational workflows and supporting business growth exceeding $500M.
• Drove UX Governance and service design for the TPT Pension Portal — redesigning complex Defined Benefit (DB) and Defined Contribution (DC) retirement workflows into guided self-service journeys, achieving 43% adoption increase and 75% CSAT.
• Directed information architecture and experience strategy for the TAMM Abu Dhabi e-government super-app — consolidating 100+ government services into a unified, citizen-centric platform.
• Mapped complex insurance and care management workflows for Humana Healthcare's self-service portal into simplified, accessible journeys — meeting WCAG 2.1 / 2.2 AA Compliance standards and reducing support call volume by 28%.
• Built an end-to-end B2B Digital Supply Chain Dashboard for Jio BP — a KPI-driven, multi-role interface unifying live truck tracking (logistics), real-time fuel inventory (tank levels), and order workflows (revenue), eliminating user alert fatigue.
• Established AI-enabled Design Operations using ChatGPT, Claude, Maze, and Dovetail — reducing research synthesis effort by 3 weeks and raising design maturity across the practice.
• Drove product discovery, stakeholder alignment sessions, and usability research programs across BFSI, Healthcare, Energy, and IoT domains — while managing and mentoring a distributed team of 30+ UX practitioners and collaborating with executive stakeholders and product leadership.

Senior UX Architect (Contract Engagement) - Publicis Sapient - Gurugram

(2021-06 - 2021-07)

• Diagnosed enterprise intranet usability gaps within 2 weeks using heuristic evaluation, session recording analysis, and heatmaps — providing a prioritized UX improvement roadmap across 3 business units and producing a complete deliverable package (user flows, personas, usability test plans) within a compressed 4-week engagement, enabling the in-house team to move directly into development.

Lead UX Designer - Cyclotron Orbit - Jaipur

(2017-08 - 2021-03)

Focus: Enterprise & Government Clients

• Built and maintained living design systems for 10+ enterprise client platforms — microinteraction and motion-driven UI improvements raised average CSAT scores by 20% and cut design-to-code handoff gaps by 35%; facilitated journey mapping and persona workshops for 8+ client engagements across healthcare, retail, and government sectors.
• Designed UX for City Centre Mall (Qatar) digital retail platform — ran in-person and remote research sessions, synthesized findings into service blueprints, responsive UI, and wayfinding flows for one of Qatar's largest retail destinations.

Sr. Visualizer — UI/UX Designer - Kalagee.net - Gurugram

(2016-03 - 2017-06)

• Crafted multi-platform UI/UX with integrated motion graphics for internal content publishing platforms — produced high-fidelity wireframes and interactive prototypes in Figma and Adobe XD, cutting design-to-approval time by 30% through structured component reuse and reducing iteration cycles by 25%.

Organizer & Creative Head - TEDx Jaipur - Jaipur · Voluntary

(2011-09 - 2015-10)

• Oversaw attendee experience design for 4 annual TEDx events — managed a creative team of 8 volunteers, shaped brand consistency, stage production, and wayfinding for 500+ attendees per event, and developed event collateral and digital assets that improved engagement year-on-year.

Bachelor of Computer Applications - BCA - Jaipur National University

Advanced Diploma - 3D & VFX - MAAC Jaipur