Ann Sullivan

Seasoned Cardiovascular Technologist with expertise in test methods and instrument use and laboratory policies and procedures. Well-organized offering 35 years of healthcare experience. Smoothly evaluate patients using diverse tests and routine procedures.

Good prioritization, documentation and records management abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Ready to help team achieve company goals.

EKG Technologist - Martin Health - Stuart, FL

(2013-11)

• Enhanced patient comfort during EKG procedures by maintaining a calm and professional demeanor.
• Ensured accurate results by performing EKG tests according to established protocols and guidelines.
• Streamlined workflow for the cardiology department by effectively organizing and prioritizing daily tasks.
• Reduced patient wait times and increased overall efficiency by competently scheduling appointments and managing resources.
• Strengthened patient trust with compassionate communication, explaining procedures thoroughly before beginning each session.
• Supported cardiologists in providing comprehensive care to patients with cardiovascular issues through skilled EKG testing and analysis.
• Managed sensitive patient information with discretion, ensuring compliance with HIPAA regulations on confidentiality and privacy protection.
• Advanced patient satisfaction scores by attentively addressing concerns, answering questions, and alleviating anxieties related to their health status or upcoming tests.
• Monitored vital signs during EKG tests to maintain patient safety and provide immediate intervention if necessary.
• Earned EKG credentials from American Heart Association and continually expanded education to keep skills current.
• Enhanced patient care by accurately analyzing Holter monitor data and providing timely reports to healthcare providers.
• Streamlined the Holter analysis process by implementing efficient workflow strategies for better time management.
• Improved patient care by accurately administering and monitoring cardiac stress tests.
• Enhanced diagnostic accuracy through meticulous attention to detail in EKG interpretation and data recording.
• Promoted a positive work environment by actively supporting colleagues and sharing expertise when appropriate.
• Streamlined project timelines through close collaboration with cross-functional teams and stakeholders.
• Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
• Enhanced patient satisfaction with timely and accurate appointment confirmations and reminders.
• Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

ER Registration Clerk - Martin Memorial Hospital - Stuart, FL

(2012-11 - 2013-11)

• Enhanced patient satisfaction by efficiently managing patient registration and check-in processes.
• Streamlined workflow for emergency room staff through accurate data entry and recordkeeping.
• Improved patient care by effectively communicating with medical professionals regarding patient information.
• Assisted in reducing wait times by swiftly processing insurance information and verifying coverage.
• Maintained confidentiality of sensitive patient information, adhering to HIPAA regulations and hospital policies.

Cardiovascular Technician - South County Cardiology - Wakefield, RI

(2000-06 - 2012-07)

• Enhanced patient care by performing diagnostic cardiovascular testing procedures.
• Reduced patient wait times by efficiently scheduling and coordinating appointments for cardiovascular procedures.
• Improved patient outcomes by collaborating with multidisciplinary healthcare teams to develop individualized treatment plans.
• Maintained high-quality standards for cardiovascular testing equipment through regular maintenance and calibration.
• Provided compassionate support to patients during stress tests, ensuring their comfort and safety throughout the procedure.
• Trained new technicians in best practices for performing cardiovascular diagnostic tests, promoting a consistent level of quality across the team.
• Prevented complications during invasive procedures by closely monitoring patients' vital signs and alerting physicians when necessary.
• Implemented quality control measures, ensuring the reliability of Holter monitor recordings to aid physician diagnosis.
• Efficiently managed inventory levels of supplies needed for daily operations, reducing unnecessary waste while maintaining accessibility.
• Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
• Inspected, maintained, and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
• Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
• Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.
• Promoted a safe environment for both staff members and patients by strictly adhering to infection control guidelines within the cardiovascular lab.
• Contributed to increased patient satisfaction by providing clear explanations of test results and answering questions thoroughly.

Monitor Technician - South County Hospital - Wakefield, RI

(1989-01 - 2000-06)

• Enhanced patient safety by consistently monitoring vital signs and interpreting EKG data.
• Provided accurate documentation of patient information for timely communication with medical staff.
• Maintained updated knowledge on cardiac arrhythmias, contributing to better patient care and monitoring outcomes.
• Troubleshot monitor equipment issues, ensuring uninterrupted surveillance of patients' heart activity.
• Assisted in the training of new Monitor Technicians, promoting a cohesive team environment and efficient workflow.
• Managed multiple telemetry systems simultaneously, maintaining attention to detail and high-quality care for all monitored patients.
• Supported effective decision-making by providing real-time updates on significant rhythm changes to healthcare providers.
• Optimized response times during emergencies by promptly notifying appropriate staff members about concerning cardiac events or trends observed in monitoring data.
• Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.

Ward Secretary - South County Hospital - Wakefield, RI

(1987-12 - 1989-01)

• Enhanced communication between medical staff by diligently transcribing physicians' orders and updating charts.
• Supported medical staff during emergencies by promptly alerting relevant personnel and providing necessary assistance as needed.
• Maintained a well-organized and accurate filing system for confidential patient records, ensuring easy access for healthcare providers.
• Streamlined daily operations by promptly answering phone calls, directing inquiries, and taking messages on behalf of the medical team.

No Degree - Business - Boston Business School (1982-06)