Anna Riojas

Procurement and operations professional with experience in purchasing, material and vendor coordination, project scheduling, inventory control, job-cost updates, payroll support, and team management. Experienced coordinating residential and commercial projects, ensuring materials and installers are aligned with job-start requirements, and maintaining accurate operational records. Additional background in retail management, logistics, transportation coordination, compliance, and employee development.

Bilingual in English and Spanish.

Purchase & Schedule Manager at Texas Floors (2021-03 – 2026-07)

• Managed purchasing of materials for residential and commercial flooring projects, coordinating material requirements with project schedules.
• Scheduled residential and commercial jobs and coordinated installer schedules while communicating job details and timing requirements to clients.
• Coordinated material deliveries to ensure required products arrived on time for scheduled job starts.
• Resolved short-supply situations by coordinating additional materials and deliveries to keep projects moving.
• Maintained accurate job files and updated project details throughout the purchasing and scheduling process.
• Communicated completed job details to the office manager to support timely payment submission.
• Maintained installer payroll information and tracked additions and reductions to support accurate job costing.

Pro Assistant Department Manager at Floor & Decor (2017-08 – 2021-02)

• Drove department sales through active employee training and development, contributing to record quarterly department performance.
• Trained and coached associates on the company's core retail principles, including People, Position, Product, Presentation, Price, Promotion, and Purchasing.
• Directed product sales specialists to maintain high levels of customer attention, product knowledge, and service.
• Communicated operating procedures, process changes, and certification requirements to associates, including warehouse OSHA and forklift training requirements.
• Managed and communicated inventory needs while working closely with inventory control personnel to maintain product availability.
• Promoted compliance with company safety practices, standard operating procedures, and operational requirements.

Store Manager at Palais Royal (2015-08 – 2017-08)

• Directed daily store operations, policies, procedures, key initiatives, and best practices while leading a customer-focused team.
• Established and tracked sales goals for supervisors and associates based on sales performance and business needs.
• Recruited, interviewed, hired, trained, and developed service-minded associates for store positions.
• Delegated responsibilities, followed up on assignments, and addressed performance issues through coaching and documentation.
• Managed weekly and monthly payroll and non-payroll expenses in alignment with budgets and sales performance.
• Maintained merchandise presentation and visual merchandising standards while supporting sales and customer experience goals.
• Ensured compliance with receiving, shipping, sorting, freight processing, loss prevention, audit, and operational control procedures.
• Protected store assets and supported shrink-reduction initiatives through consistent security and operational practices.

Environmental Services Manager at Sodexo — Methodist Willowbrook Hospital (2009-10 – 2010-10)

• Managed and coordinated daily activities of employees responsible for cleaning and maintaining a hospital environment.
• Assigned work, inspected completed assignments, and provided constructive feedback to maintain service and quality standards.
• Established a safe working environment through compliance with Sodexo safety programs and safety-related training.
• Developed shift checklists and organized housekeeping week activities to support consistent operations.
• Used bed-tracking systems to identify cleaning opportunities and improve workflow.
• Addressed associate performance issues and developed compliance standards.
• Ensured facility operations met applicable OSHA, The Joint Commission, EPA, and local, state, and federal health guidelines.

Shift Supervisor at CVS Pharmacy (2008-08 – 2009-09)

• Led, supervised, and assigned daily store activities while supporting customer service and store operations.
• Handled customer-relations issues and supported positive customer experiences.
• Administered and monitored loss-prevention systems and programs, contributing to a 22% reduction in theft.

88N — Transportation Management & Coordination at United States Army (2007-07 – 2010-10)

• Advised military and DOD civilians regarding entitlements for personal property shipments and passenger travel by air, sea, road, and rail.
• Requested and coordinated transportation capability to support movement missions.
• Marked and labeled cargo and freight shipments in accordance with regulatory requirements.
• Prepared transportation movement documents and related forms based on shipment type and mode of travel.

Business Administration and Application in Business Administration – American InterContinental University

High School Equivalency Diploma – Houston Community College (HCC)