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Anna Rodriguez

Anna Rodriguez

Customer Service II

Talent
San Antonio, TXMember since August 22, 2026
End-to-end administrationRecords managementProfessional reportingComplex schedulingTravel logisticsMeeting coordinationQA/QC protocolsSOP developmentPackaging validationAudit readinessInspectionsRegulatory complianceBudget planningExpense trackingPurchasingInventory controlVendor relationsStakeholder engagementTeam leadershipTraining coordinationProblem-solvingDecision-makingWritten communication
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End-to-end administrationRecords managementProfessional reportingComplex schedulingTravel logistics

About

Highly organized and dependable administrative professional with over 5 years of experience supporting office operations, managing records, and coordinating cross-functional activities in fast-paced environments. Recognized for strong attention to detail, effective communication, and the ability to balance multiple priorities independently or as part of a team. Proven background in office administration, purchasing, and quality control within manufacturing and service settings.

Bilingual in English and Spanish.

Experience

Customer Service II - ArchPoint Sales - San Antonio, TX

(2025-01)

  • Process sales orders, invoices, and brokerage agreements with a high level of accuracy and attention to detail
  • Serve as a liaison between buyers, sellers, brokers, and distributors to resolve inquiries and maintain client satisfaction
  • Draft, track, and maintain brokerage agreements and listing documentation to ensure full compliance and proper filing
  • Coordinate with distributors to monitor store-level inventory and provide supply feedback to clients
  • Successfully manage multiple priorities across brokers and clients in a fast-paced environment
  • Assist with new employee recruitment and onboarding tasks
  • Help implement internal policies and procedures
  • Provide general administrative help to other departments as needed

Office Administrator - Costa Verde Resources - Corpus Christi, TX

(2023-01 - 2025-01)

  • Managed daily office operations, correspondence, and records to support efficient workflows
  • Prepared reports, maintained accurate documentation, and provided administrative support to accounting and internal departments
  • Coordinated vendor communication, purchase orders, and office supply inventory
  • Scheduled meetings, managed calendars, and arranged business travel
  • Consistently recognized for accuracy, timeliness, and exemplary customer service

Purchasing Supervisor - STX Beef - Corpus Christi, TX

(2022-01 - 2023-01)

  • Supervised teams of 20–30 employees to ensure packaging quality, safety, and regulatory compliance
  • Conducted quality control inspections and validation to maintain product and packaging standards
  • Managed packaging inventory, ordering, usage control, and documentation
  • Oversaw chemical ordering, receiving, proper handling, and recordkeeping
  • Identified process issues and implemented corrective actions to support continuous improvement
  • Maintained detailed quality records, updated internal systems, and prepared reports for management
  • Ensured sanitation standards and strict adherence to industry regulations and internal procedures

Education

Bachelor's Degree - Business Management - Texas Christian University (TCU)

Associate Degree - Business Administration - Lone Star Community College (2025-05)

Skills

Customer Service II

Reviews

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