Annalei Santos

Support multiple enterprise-wide initiatives through cross-departmental coordination, project management and administrative support in fast-paced organizational development environments. Contribute to workforce development for approximately 18,000 employees across eighteen departments that support our King County community. Provide facilitation and administrative support for CCD-based ERSJ “A Journey Through Our Socialization” trainings, including coordinating materials, assisting with workshop logistics and fostering inclusive participant engagement efforts aligned with King County Equity goals.

Ruth Woo Emerging Leaders Fellow at Metropolitan King County Department of Human Resources, Director’s Office (2025-09 – 2026-09)

• Support multiple enterprise-wide initiatives through cross-departmental coordination, project management and administrative support in fast-paced organizational development environments.
• Contribute to workforce development for approximately 18,000 employees across eighteen departments that support our King County community.
• Provide facilitation and administrative support for CCD-based ERSJ “A Journey Through Our Socialization” trainings, including coordinating materials, assisting with workshop logistics and fostering inclusive participant engagement efforts aligned with King County Equity goals.
• Assist with employee engagement and internal communications efforts through re-design of King County Employee Engagement SharePoint website; improving accessibility, organization, and user-centered content design for county employees.
• Supported the first Department of Human Resources Customer Satisfaction Survey for internal facing customers (King County employees); developed strategic plans across workforce to implement actionable steps based in data attained from survey.
• Demonstrated proficiency in Microsoft Office Suite software (MS Word, Excel, PowerPoint, Teams, Bookings); utilized document management systems (e.g., SharePoint, Google Drive, DropBox) to organize, file, and share e-documents.

Basic Needs Benefits Navigator at Washington State University Pullman, Office of the Dean of Students (2024-04 – 2025-09)

• Serve as primary liaison for undergraduate, graduate and remote students navigating access to food security, healthcare and wellness service, housing security, childcare, emergency financial resources, and other necessary supports.
• Conducted informational presentations regarding public benefits and institutional support programs, aiding them in creating their path towards personal and academic success.
• Coordinated outreach and data tracking strategies for “EATT with Cougs” Food Security pilot program, supporting institutional strategies to address student basic needs; built trusted relationships with students from diverse backgrounds, providing individualized support and resource navigation.
• Managed data processes that contributed to the distribution of approximately $2,000,000 in residential dining support for first year, low-income students.
• Organized materials to provide and educate EATT with Cougs participants; utilize Canvas Learning Management system to provide educational modules regarding nutrition diversity, financial support, and other support resources.
• Established relationships with cultural and identity groups through hosting weekly office hours within student-centered spaces such as the Student Accessibility and Disability Resource Center, Asian American Pacific Islander Student Center, Chicanx Latinx Student Center, LGTBQ+ Center, Undocumented Student Center., and Women*s Center.
• Demonstrated proficiency in Microsoft Office Suite software (MS Word, Excel, PowerPoint, Teams, Bookings); utilized document management systems (e.g., SharePoint, Google Drive, DropBox) to organize, file, and share e-documents.

Orientation Lead at Washington State University Pullman, Office of Admissions (2023-05 – 2023-10)

• Coordinated weekly group orientation experiences for approximately 3,600 incoming students and their families and supporters; successfully hosted thirteen orientation sessions for approximately 300-500 customers per session.
• Completed holistic training such as FERPA (Family Educational Rights and Privacy Act), Mental Health First Aid, CPR, First Aid/AED, Mandatory Reporting and LGBTQ+ Ally Support to foster inclusive environments for those experiencing and supporting Washington State University.
• Facilitated orientation activities and event logistics to support successful onboarding experiences for new students.
• Presented university resources, policies, and campus information across diverse
• Demonstrated proficiency in Microsoft Office Suite software (MS Word, Excel, PowerPoint, Teams, Bookings); utilized document management systems (e.g., SharePoint, Google Drive, DropBox) to organize, file, and share e-documents

Student Office Assistant at Washington State University Pullman, Office of Veteran Affairs (2024-04 – 2025-09)

• Maintained well-organized office environment by managing documents and supplies; ensuring accessibility and functionality for staff members and visitors of the Veteran Affairs office.
• Upheld rigid confidentiality standards when handling sensitive student information to remain in compliance with university and federal privacy regulations.
• Accurately and efficiently updated data within databases and spreadsheets
• Demonstrated proficiency in Microsoft Office Suite software (MS Word, Excel, PowerPoint, Teams, Bookings); utilized document management systems (e.g., SharePoint, Google Drive, DropBox) to organize, file, and share e-documents

President, New Member Educator, Sisterhood & Recruitment Chair at Alpha Nu Multicultural Sorority, Inc. (2019-09 – 2023-05)

• Promote the pillars of Alpha Nu Multicultural Society, Inc. across the Washington State University Pullman campus:
• To embrace diversity and promote cultural unity
• To empower women of different backgrounds to become leaders throughout their communities
• To maintain a sisterhood that encourages and supports higher education and the achievement of life aspirations
• To inspire others to uphold to the values of Alpha Nu
• Led and coordinated chapter operations, member engagement initiatives, recruitment activities, and organizational programming in collaborative team environments.
• Organized cultural and community-building events that promoted leadership development, diversity, inclusion across campus communities
• Completed 100+ hours of community service as an active member, demonstrating commitment to civic engagement.

Team Leader at S.H.A.P.I.N.G. & V.I.B.E.S. Conference (2021 – 2022)

“Shaping High school Asian and Pacific Islanders for the Next Generation” 2021 “Visionaries Inspiring Black Empowered Students” 2022

• Led small-group discussions and activities for Asian American, Pacific Islander, Black, African American, and other underrepresented high school students during three-day higher education leadership conference.
• Led conversations regarding higher education experience, financial aid, identity, belonging, and student success within predominantly white institutions.
• Address challenges of higher education amongst underrepresented student population community through workshops and programming
• Encouraged students to explore education and career pathways centered within empowerment and community connection.

Outdoor Camp Counselor at Northern Marianas College 4-H CAMP MAGA’LAHI

• Created and facilitated activities based in the 4 H’s: Head, Heart, Hands & Health to help promote health lifestyles for youth (ages 6-13).
• Implemented culturally relevant and historical information related to indigenous groups of the Marianas and Micronesia.
• Organized weekly activities with camp counselors and staff to support the mission and success of 4-H

Bachelor of Arts in Anthropology – Washington State University Pullman (2023-05)

Minor Certificate in Sociology – Washington State University Pullman

Minor Certificate in Creative Writing – Washington State University Pullman