Ansleigh Warren

Dedicated server with 10 years of experience delivering excellent customer service in busy restaurant environments. Known for being reliable, energetic, and hardworking with a consistently positive attitude. Skilled at multitasking, building rapport with guests, and keeping service running smoothly.

Lead Server/Trainer/Bartender at FIRST WATCH (2023-03 – Present)

• Trained new servers on menu items and service standards.
• Collaborated with management to identify training needs and improvements.
• Assisted in implementing policies to maintain high service quality standards.
• Assisted in resolving customer complaints regarding food quality or service delivery.
• Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
• Provided exceptional customer service to enhance guest dining experiences.
• Handled cash transactions accurately, managing payments and receipts effectively.
• Collaborated with kitchen staff to ensure timely food delivery and presentation.
• Maintained cleanliness of bar area and ensured compliance with health standards.
• Prepared cocktails from bar recipes and served wine, draft and bottled beer.
• Poured wine, beer, and cocktails for patrons.
• Maintained inventory of liquor, beer, wine, and other beverage items.

Owner/Housekeeper at SUSIE SHINES (2021-02 – Present)

• Operated cleaning equipment, including vacuums and floor scrubbers.
• Managed laundry services, ensuring timely washing and folding of linens.
• Conducted inspections to ensure quality standards were met consistently.
• Cleaned bathrooms, including toilets, tubs, showers and sinks.
• Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
• Changed bed linens and towels, tidied up rooms.
• Vacuumed floors and dusted furniture to maintain organized, professional appearance.
• Emptied trash receptacles throughout the property.

Server/Host at GROVE MARKET CAFE (2020-12 – 2023-01)

• Provided excellent customer service in a fast-paced cafe environment.
• Took and processed customer orders efficiently and accurately.
• Maintained cleanliness and organization of dining areas and kitchen spaces.
• Operated POS terminals to input orders, split bills, and calculate totals.
• Greeted customers, answered questions, and recommended specials to increase profits.
• Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
• Cleaned tables and chairs to prepare dining area for next customers.
• Assisted in training new servers.
• Checked food before serving it to customers.
• Greeted guests and provided menus.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

– SAIL High School