Andrea
Dedicated and personable waitress with 10 years of experience delivering exceptional customer service in fast-paced restaurant environments
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About
Dedicated and personable waitress with 10 years of experience delivering exceptional customer service in fast-paced restaurant environments. Recognized for maintaining a clean and inviting dining area, resulting in a high customer satisfaction rating. A reliable team player committed to ensuring a positive dining experience for all patrons.
Experience
Waitress - InterContinental New Orleans by IHG
(2023-03 - 2024-06)
- Managed a section of 10 tables in a high-volume establishment, consistently receiving customer satisfaction scores of 95%+.
- Trained new staff members, enhancing team efficiency and service quality.
Restaurant Owner / General Manager - The Pirates Restaurant - Lima, Peru
(2012-01 - 2023-12)
- Oversaw daily restaurant operations including staffing, menu planning, inventory control, and financial management.
- Ensured high standards of food quality, customer service, and hygiene.
- Built a loyal customer base through consistent service and promotional events.
Education
High School Diploma - Lord Byron School (2008)
Responsible Alcohol Service Certification - Beverage Control Board (2023)
