Anthony Myles

Dependable professional with extensive customer service experience across retail, healthcare, and hospitality environments. Skilled in cash handling, problem resolution, and maintaining clean, organized spaces. Demonstrated ability to assist diverse customers, manage inventory, and support operational efficiency. Recognized for delivering positive experiences and adapting quickly to new roles and responsibilities. Authorized to work in the US for any employer

Fuel Station Attendant - Sam's Club - Hot Springs, AR

(2026-02 - 2026-08)

• Assisted members with fuel purchases and inquiries, ensuring prompt and courteous service to enhance customer satisfaction.
• Responded to and cleaned up fuel spills, maintaining safety standards and minimizing hazards using established protocols.
• Rebooted and restarted pumps, monitored fuel deliveries and inspectors, and coordinated repairs to ensure uninterrupted operations.
• Maintained inventory levels and performed light cleaning, supporting efficient daily operations and a clean, organized environment.

Customer Service - E-Z Mart Stores - Hot Springs, AR

(2025-10 - 2026-02)

• Operated cash register efficiently, processing customer transactions accurately to ensure smooth checkout experiences.
• Assisted customers with product selection and inquiries, delivering friendly service to promote repeat business.
• Sold and cashed in lottery tickets, adhering to compliance guidelines and maintaining transaction accuracy.
• Stocked merchandise and maintained store cleanliness, supporting inventory management and a welcoming retail environment.

Gas Attendant/Cashier - Murphy USA - Hot Springs, AR

(2024-09 - 2025-08)

• Delivered exceptional customer service to all gas station patrons, ensuring a positive and efficient experience.
• Operated cash register and processed transactions for fuel, snacks, and merchandise with 100% accuracy.
• Maintained store cleanliness and organization by restocking shelves and cleaning surfaces, enhancing the shopping environment.
• Monitored underground fuel levels and notified management for timely refills, preventing service interruptions.
• Performed routine maintenance on pumps and equipment, ensuring operational reliability and safety compliance.
• Managed merchandise inventory and placed supplier orders, maintaining stock availability and supporting sales.
• Resolved customer complaints professionally, achieving high satisfaction and repeat patronage.
• Followed safety protocols when handling flammable materials, reducing risk and ensuring regulatory compliance.

Housekeeper - Oaklawn Racing Casino Resort - Hot Springs, AR

(2023-07 - 2024-08)

• Cleaned and maintained hotel rooms by making beds, cleaning bathrooms, dusting, sweeping, and mopping floors to ensure guest satisfaction.

Health Concierge - Aetna, a CVS Health Company - Hot Springs, AR

(2022-11 - 2023-06)

• Assisted members of Aetna's health plans with benefits and claims, providing accurate information to resolve inquiries efficiently.

Advocate4Me Representative - UnitedHealthcare - Hot Springs, AR

(2020-11 - 2022-10)

• Answered calls and resolved members' insurance issues in a single interaction whenever possible, improving customer experience and first-call resolution rates.

Environmental Services Technician - National Park Medical Center - Hot Springs, AR

(2019-08 - 2020-10)

• Cleaned patient rooms, labs, medical imaging areas, administrative offices, and lounges, maintaining high standards of hygiene and safety throughout the facility.

High School Diploma - Loy Norrix High School (1991-08 - 1995-06)