April Stewart

Office Assistant 1 - Vanderlande - White, GA

(2026-02)

Financial Analyst - FedSync - Remote

(2023-09 - 2025-06)

Set up new debt accounts
Reconciling accounts
Manage and update the scholarship program's monthly billing for delinquencies
Calculate principal balances
Prepare and close cases for month-end reconciliations: process waivers and refunds on accounts
Verify and calculate overpayments from government programs
Gather and research data for reporting
Work within the fiscal year to analyze each case for the appropriate interest rates
Analyzing issues and resolving dispute resolution problems
Responding to customer/debtor inquiries regarding disputes and proof of debt
Notify customers of delinquent accounts by email
Maintaining records of collection and the status of all customer accounts
Responsible for ensuring the accuracy, timeliness, and completion of all tasks
Determining if debtor claims are valid or need more investigation
Research payment history transactions

Customs Import Export Analyst - Mohawk Industries - Calhoun, GA

(2022-08 - 2023-09)

Prepared Customs entry form 7501 for import shipments along with PPQ501, 3461 Cargo Release, TSCA, EPA
Reviewed import documents for accuracy and followed up with vendors, carriers, forwarders and others as needed
Reviewed import and export entries to ensure compliance, identify noncompliance issues, and initiate actions or provide guidance on the actions required
Managed Mexicali accounts including completing entries and maintaining data on spreadsheets
Maintained online system files in BOT program and participated in weekly meetings regarding improvements to the New Bot program
Addressed a diverse range of inquiries related to USMCA eligibility, documentation and compliance
Managed and distributed documentation from email box

Rate Desk Specialist - Southeast Mortgage - Remote

(2020-07 - 2022-08)

Processed rate lock extensions and other changes to loan characteristics
Ensured any pricing considerations are addressed
Verified pricing for all locks is correctly recorded in Encompass
Processed requests for concessions and performed calculations based on requirements from loan officers
Conducted preliminary ATR/QM analysis to make sure loans are complying with guidelines
Performed rate lock expirations emails to branch managers and loan officers
Reviewed DU/LP and credit reports to ensure data is consistent with lock request
Created and uploaded lock requests to several investors' sites
Reviewed rate and pricing matrix to ensure accurate pricing was provided to the bank investors

Accounts Receivable Coordinator - Hapag-Lloyd - Peachtree Corners, GA

(2019-02 - 2020-07)

Contacted customers weekly regarding delinquencies, short payments or disputed amounts
Communicated with departments internally to assist in the collection or resolution of disputed invoices
Monitored customer credit limits and enforced company credit policy
Alerted management of distressed receivables and of those who have gone over the credit limit
Sets deadlines to maximize aging of receivables to achieve key performance measures
Assisted Management in reviewing credit applications
Addressed high level issues and followed up on resolutions
Maintained maximum aging of 5% over 45 days
Posted checks and cleared down accounts receivable accounts as applicable
Generated weekly reports as needed for analysis
Processed refund requests and sends out monthly statements as required
Sent statements out, updates reports and files using company systems
Developed alternative solutions and plans to solve problems
Supported the Accounts Receivable team with issues and inquiries
Maintained a portfolio of 2.1 million dollars monthly
Uploaded invoices to third party payers CASS and CTL
Researched Wire/EFT/ACH payments for processing
Assisted with cash applications
Reconciled accounts with invoices/ research G/L accounts for payments

About