Snigdha Banerjee

Analytical and detail-oriented professional with experience coordinating, planning, and supporting daily operational and administrative functions to excel in an Office/Administrative Assistant role. Demonstrated capacity to provide comprehensive support for senior-level staff, including managing and coordinating projects and processes in support of effective business operations. Proven track record of accurately maintaining detailed records, generating reports, coordinating meetings, and multitasking within fast-paced atmospheres.

Adept at managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives. Outstanding interpersonal, customer service, leadership, and organizational skills; thrive within detail-oriented, deadline-driven environments. Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and managing, arranging, and coordinating executive calendars, travel, contacts, conference bridges, appointments, and luncheons/events.

Customer Service Representative - Ashley Home store - Freehold, NJ

(2020-02)

Office / Administrative Assistant - S3Fashions.com - Iselin, NJ

(2015-01 - 2018-02)

Skillfully manage wide-range of office and sales support tasks. Leverage strong multitasking skills to manage customer service, data entry, invoicing, inventory control, merchandising, returns processing, and purchasing. Respond to customer inquiries in person and over the phone; liaise with cross-functional teams in support of customer needs. Manage calendars for managers and two executive managers, including meetings / appointments and travel arrangements.

• Identified areas for improvement in policies, procedures, and business processes and delivered strategic recommendations to senior management on key issues.
• Facilitated development of office operations manual; trained new administrative personnel.
• Administer banking, deposits, account registry.

Software Assistant - System Edge LLC - Iselin, NJ

(2007-09 - 2008-06)

Managing database of products along with employees, salary in Oracle. Created compelling presentations for company meetings.

• Regularly acknowledged by leadership for timeliness and attention to detail.
• Spearheaded transition from paper invoices and Oracle app.
• Demonstrated flexibility and superb work ethic in enthusiastically taking on special projects in addition to primary office administration responsibilities.

Software Developer/Assistant - Agrasys e-solutions - Kolkata, India

(2003-01 - 2006-12)

Bachelors in Arts - Burdwan University