Ariana Lucchini

Detail-oriented customer and account management professional with experience coordinating complex client needs, managing timelines, and collaborating across cross-functional teams. Proven ability to gather critical information, communicate effectively between stakeholders, and ensure timely delivery of solutions. Skilled in managing sensitive information with discretion and providing high-touch support in fast-paced environments.

Sales Representative - Cintas Health & Safety - Jacksonville, FL

(2024-05)

Manage a territory generating $181K+ in annual revenue while coordinating client needs, timelines, and service delivery across multiple industries including healthcare-adjacent environments.

• Act as a liaison between clients and internal service teams to ensure accurate execution of orders, onboarding, and ongoing account support.
• Conduct on-site assessments to gather critical operational information and translate findings into tailored solutions.
• Maintain detailed and accurate client records in Microsoft Dynamics to support forecasting, tracking, and operational planning.
• Coordinate scheduling and service implementation to ensure timely delivery and client satisfaction.
• Handle sensitive client information with professionalism and discretion.

Account Manager - Insight Global - Jacksonville, FL

(2022-07)

Manage full lifecycle client engagement, including intake of requirements, coordination with internal teams, and delivery of solutions for Fortune 500 clients.

• Serve as primary point of contact, ensuring seamless communication between clients, recruiters, and internal stakeholders.
• Gather, organize, and relay detailed client requirements to internal teams to ensure alignment and timely execution.
• Coordinate multiple ongoing client "cases" simultaneously, managing timelines and ensuring deliverables are met.
• Maintain accurate documentation of client interactions, requirements, and updates using internal systems.
• Collaborate closely with internal teams to ensure quality, compliance, and successful outcomes.

Recruiter - Insight Global - Jacksonville, FL

(2021-08 - 2022-07)

• Collected, reviewed, and managed candidate information, ensuring accuracy and alignment with client requirements.
• Coordinated interview schedules, communications, and onboarding processes across multiple stakeholders.
• Managed high volumes of sensitive candidate data with strict attention to confidentiality and detail.
• Partnered with account managers to support client needs and ensure timely placement delivery.

Marketing & Sales Manager - Goldi - Jacksonville Beach, FL

(2020 - 2021)

• Coordinated marketing campaigns and scheduling of promotional initiatives.
• Managed communication across internal teams and external partners to ensure execution of events and campaigns.

Bachelor of Science - Communication (Public Relations), Minor in Marketing - University of North Florida