Armond Strong
DSAMH Management Analyst III
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About
Data cleaning, data entry and technical assistance to provider networks for the State Opioid Response Grant (SOR 3.0/4.0). Review and analyze managerial practices and procedures including organization, procedural techniques, decision making, communications, staffing and management controls within the division. Participates in studies in which needs and problems are identified, objectives are clarified and defined and alternate approaches are explored and assessed.
Experience
DSAMH Management Analyst III at Delaware Department of Health & Social Services (2024-03 – Present)
- Data cleaning, data entry and technical assistance to provider networks for the State Opioid Response Grant (SOR 3.0/4.0).
- Review and analyze managerial practices and procedures including organization, procedural techniques, decision making, communications, staffing and management controls within the division.
- Participates in studies in which needs and problems are identified, objectives are clarified and defined and alternate approaches are explored and assessed.
- Perform short-and long-term analysis for use in revisions and modification of operational programs and policies.
- Instructing training courses as required for both in-house and external clients.
- Review and interpret applicable Federal and State directives, instructions and guidelines and recommend operational changes for compliance.
Seasonal Data Analyst at ERAS (2023-05 – 2024-02)
- Collaborate in cross-functional teams to ensure that applications are correctly filed and delivered to medical schools in a designated timeline.
- Provide applicants and medical schools support via phone, e-mail and processing documents.
- Review and process a high volume of residency, fellowship application documents, and provide customer support.
- Review all documentation related to the applicant's application and ensure timely processing of documents to the applicant's application record.
- Collaborate with internal teams to help category analysis and make strategic recommendations for applications.
- Identify unique applicant cases, define resolutions, seek approval by manager and document actions.
Character Concept Artist (2020-05 – Present)
- Responsible for and coordinated project management schedule to meet client deadlines, goals and vision.
- Design concepts for characters/creatures for comics, games, and campaigns.
- Thumbnail multiple ideas to strengthen designs or assist clients in improving current designs.
- Generate new concepts to enhance personal branding.
- Provide services to clients looking for illustrations, designs, logos and more.
- Prepare and present both 2D and 3D materials to clients that make effective concept presentations.
Activity Manager Non-Profit Organization at United Champions League (2015-08 – Present)
- Manage and coordinate all league events, marketing, initiatives, partnerships and special projects.
- Cultivating a culture of flexibility, openness, and transparency to promote collaboration across teams to increase the likelihood of the organization's success.
- Oversee League matches to ensure completion in a timely, efficient, and valid manner. This includes scheduling, adhering to rules, setting up leadership meetings and holding discussions on how to improve the league.
- Manage graphic design of flyers, brochures, presentations, social media graphics, events and other material.
- Accurately manage and input player match statistics data and results into live excel document.
- Be adaptable to shifting schedules and being vigilant to keep the organization moving forward to meet deadlines.
Freelance Illustrator (2016-08 – 2023-12)
Freelance Projects
- Develop wireframes, workflows, thumbnailing and schema diagrams for client projects.
- Provided sketching, inking, logo art, media design, comic art and more for clients.
- Find and utilize industry data and pop-culture trends to back up product type and concept directions.
- Junior Animator - Experience in storyboarding, thumbnails, key frames, inbetweens, and creating animatics for video platforms.
Advertising & Marketing Coordinator at Seton Hall University Gaming Sector (2015-08 – 2022-12)
- Successfully evolve concepts through initial ideation, refinement, prototype execution and turn over graphics to development teams.
- Created logos and graphics for over 80 teams in a competitive sports league.
- Work on commercials to emphasize what leagues have to offer to incoming members.
- Designed flyers to keep members engaged or advertise the league to invite students to participate.
- Used freelance experience to advertise University organization gaining 72% increase in membership
- Keep up-to-date on developments in design applications and new techniques.
- Manage data collection for marketing goals, campaign KPIs, event performance etc.
Education
Bachelor of Art in Design and Interactive Multimedia – Seton Hall University