Aryana Cabudol

Operations-focused leader with proven experience driving performance, safety, and efficiency within FedEx Express. Skilled in managing daily planning operations, leading cross-functional teams, and implementing process improvements in high-volume environments. Strong background in safety compliance, workforce planning, and data-driven decision-making. Recognized for developing teams, refining routes, and delivering consistent service excellence.

DOT Courier at FedEx Express (2026-05 – Present)

• Safely operated DOT-regulated delivery vehicles to pick up and deliver packages while complying with all federal, state, and company regulations.
• Performed timely pickup and delivery services while maintaining a high level of customer service and professionalism.
• Conducted pre-trip and post-trip vehicle inspections to ensure compliance with DOT safety standards.

Operational Lead/ DOT Courier at FedEx Express (2022-09 – 2026-05)

• Led daily station operations, overseeing workflow, staffing, and service execution in a fast-paced logistics environment.
• Oversaw and managed the distribution of ground freight within the Hawaii Market.
• Lead daily morning operations.
• Run sort operations ensuring proper package handling and safe ULD movement.
• Communications with management on any issues on sort or on routes and assisting with solutions.
• I ensured all employees are in proper sort postion for an efficient down time.
• Communicate with heavyweight (CTV) drivers and management to estimate freight arrival and break durations.
• Coach couriers on time management on any issues on sort or on routes and assisting with solutions.
• Asssit management with reconstructing routes with heavy volume, making sure routes were well balanced.
• Served as an acting manager for Saturday ensuring operational goals are met due to supporting the most crucial we offer.
• Trained in using a variety of FedEx applications such as FAMIS, Dimensions, EOPS, AutoDSW, Incontrol, RDL, MST, FWR, Viper, PowerBI WEX.
• Completed and submitted daily reformer emails to dispatch so that they are aware of any route changes made by management.
• Utilize EOPS application daily to make sure all packages that are here are accounted for and have proper SIP, POD, DEX, and STAT scans.
• Coordinated with management on scheduling couriers on open routes.
• Trained on couple FCSA audit items such as LEC Enviromental Training, QDST, and Vehicle (Rentals).

Swing Driver at FedEx Express (2021-11 – 2022-09)

• Provided operational flexibility by covering multiple routes and adapting to daily business needs.
• Maintained high service levels and on-time delivery performance.
• Supported onboarding and training of new drivers on safety and operational procedures.
• Assisted in route audits and operational improvements.
• Shared route knowledge to many new courier coming in.
• Rescued courier that broke down on road by assting with deliveries, changing vehicles, or calling in a tow.
• Trained and coached new couriers on road on how to keep proper pace, leo usage and delivery services.
• Completed daily delivery assignments while adhering to strct time constraints, ensuring consistent service quality.
• Enhanced cusotmer satisfication through timley deliveries and professional communication with clients.

Cargo Agent at Japan Airlines (2019-05 – 2021-10)

• Coordinated cargo logistics, ensuring accurate and timely shipment processing
• Prepared hazardous materials in compliance with safety regulations
• Collaborated with internal teams to resolve shipment issues and improve workflow
• Monitored cargo tracking systems to maintain shipment visibility and accuracy

Customer Service Representative Lead at Pacific Air Cargo (2016-09 – 2018-04)

• Led customer service operations, resolving escalations and improving satisfaction
• Maintained performance under high-pressure conditions
• Strengthened customer retention through effective communication and problem resolution

High School Diploma – James Campbell High School (2015)