Strategic Operations and Service Excellence Leader
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Strategic results oriented with over 15 years experience in multi-site operations and organizational leadership. Skilled in fostering inclusive work environments and committed to excellence, innovation and community impact.
Experienced Program Manager and Administrator with over 15 years of leadership in case management, service coordination, and program development within regional centers, disability services, and community-based programs. Skilled in optimizing workflows, resource allocation, and interdisciplinary collaboration to improve service delivery, efficiency, and client outcomes. Expertise in crisis intervention, behavioral support programs, and transitioning individuals from institutional settings to community-based services.
I hold a M.A in Human Service Counseling with a Business Cognate and pursuing a Doctorate in Strategic Leadership (Completion December 2026) from Liberty University.