Senior Manager – Projects / Program Manager at Cognizant Technology Solutions, USA (2016-04 – Present)
Leading large-scale digital transformation and cloud programs for Fortune 500 clients across banking, healthcare, and financial services.
- Currently (Apr 2023–Present): Program Manager - Northern Trust Bank, Chicago: Leading Azure-based development programs for Document Collaboration platforms enabling secure file transfers among partners, clients, and third-party users. Managing the cAPIM program to onboard Northern Trust enterprise applications onto a centralized Azure API Management (APIM) platform.
- Sep 2022–Mar 2023: Program Manager - Abbott Laboratories, Waukegan, IL: Delivered a fixed-bid AEM transformation program, redesigning and migrating 9 public brand and marketing websites (5,000+ pages) to AEM 6.5 as a Cloud Service. Leveraged AEM global components, front-end scripting, and ESL; ensured compliance with Abbott Software Lifecycle (SLC) regulatory standards. Managed a 40-member offshore team and served as the sole onsite client contact.
- Aug 2021–Sep 2022: Agile Lead - Scotiabank, Toronto, Canada: Led enterprise-wide integration of PEGA-based GOFS platform with nCino for loan origination and compliance workflows. Managed end-to-end delivery in a multi-vendor Agile environment.
- Oct 2020–Aug 2021: Program Manager - JPMorgan Chase, USA: Managed modernization of 9 legacy Mutual Fund transactions related applications using React, Angular, Java, hosted on JPMC GAIA Cloud. Contributed to solutioning and proposals for Solution Engine and Fraud Analytics, resulting in successful program awards.
- Jul 2016–Oct 2020: Program / Technical Program Manager - The World Bank Group, USA / India: Led fixed-bid enhancement programs for IFC iPortal, a large-scale loan and mortgage platform. Directed rapid application development teams, implemented DevOps automation, and managed governance, SLAs, and stakeholder communications.
Manager – Digital, Web & Mobile CoE at Eaton Corporation (2010-11 – 2016-04)
Led enterprise web, digital, and mobility programs including eaton.com, OneWeb, and MyEaton platforms.
- Led enterprise web, digital, and mobility programs including eaton.com, OneWeb, and MyEaton platforms.
- Managed global teams (35+) delivering eCommerce, portals, UX, and digital marketing solutions.
Technology Lead at Infosys Technologies Ltd. (2008-06 – 2010-11)
Technical lead for Pfizer's global Documentum platform.
- Technical lead for Pfizer's global Documentum platform, supporting 20+ global docbases.
- Delivered enhancements, production support, and contributed to RFPs, SOWs, and client proposals.
