Senior Project Manager | Market Research
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Project management leader with 10+ years of experience overseeing complex healthcare and pharmaceutical market research initiatives. Expertise in rare disease recruitment, end-to-end fieldwork execution, vendor management, data quality oversight, and client relationship management. Proven track record of optimizing recruitment strategies, implementing process automation, and driving operational efficiencies while managing multiple concurrent projects in fast-paced, client-facing environments.
Senior Project & Business Development Manager (2023–Present)
Led internal market research and segmentation initiatives to drive targeted business development
Designed omnichannel outreach campaigns and implemented structured lead management workflows
Senior Project Manager, Fieldwork Specialist (2019–2023)
Directed end-to-end execution of complex healthcare and rare disease research studies
Managed recruitment strategy, compliance oversight, vendor partnerships, and data quality processes
Implemented automation improvements to strengthen reporting accuracy and operational efficiency
Project Manager (2017–2019)
Oversaw in-person and virtual research studies, maintaining timelines and client satisfaction
Supervised and mentored junior project managers
Transitioned recruitment operations to global third-party vendors to increase scale and efficiency
Account Manager (2015–2017)
Managed multiple concurrent client accounts with multi-month research engagements
Developed tracking dashboards and improved recruitment communications through automation
Account Coordinator (2013–2015)
Conducted high-volume participant screening and scheduling for pharmaceutical research studies
Consistently exceeded recruitment and conversion targets
Indiana University - 2006-2012
