Ashleigh Christian
I am a highly organized, detail-oriented professional with a strong background in administrative support, hospitality operations, event coordination, customer service, and team leadership.
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About
Highly organized and results driven Executive Assistant with over 10 years of experience providing administrative and operational support to senior leadership in fast paced, high profile environments. Proven ability to manage complex calendars, coordinate cross functional operations, and handle confidential communications with professionalism and discretion. Adept at streamlining processes, improving workflow efficiency, and supporting executive decision making through detailed reporting and organizational support.
Experienced in liaising with internal teams, external stakeholders, and government agencies, with a strong background in security operations, healthcare administration, and corporate environments. Holds a Public Trust Security Clearance and CompTIA Security+ certification, bringing a unique blend of administrative expertise and security awareness to executive support functions.
Experience
Executive Assistant at CSIS Corporate Security (2024-07 – Present)
Provide high level administrative and operational support to the Director of Security within a high profile luxury hotel environment, managing complex scheduling, executive communications, and confidential correspondence with internal leadership and external stakeholders. Coordinate daily security operations across multiple departments, including Front Office, Housekeeping, Engineering, and Food & Beverage, to ensure seamless service and safety compliance. Prepare and distribute detailed incident reports, daily logs, and executive summaries while maintaining strict confidentiality of sensitive information.
Support onboarding, scheduling, and supervision of security personnel, and serve as a key liaison between security leadership and hotel management. Assist in the development and implementation of standard operating procedures (SOPs), training materials, and compliance protocols, while also supporting event security planning, staffing coordination, and risk management for high profile events. Continuously improve administrative workflows and reporting processes to enhance operational efficiency and response times.
Executive Assistant at STG International (2023-01 – 2024-07)
Directed end to end coordination of DEA and ATF medical examinations under Federal Occupational Health (FOH) contracts while leading a team of three administrative personnel responsible for the timely and secure processing of sensitive government records. Maintained 100% compliance with federal health standards, confidentiality protocols, and scheduling benchmarks, and was recognized for streamlining internal workflows and improving overall case turnaround time by 35%.
Office Manager at Dr.
Vivek
Patil (2018-08 – 2022-12)
Managed the daily operations of a busy colorectal surgical practice, supporting both clinical efficiency and patient satisfaction while supervising and training front desk staff, medical assistants, and billing personnel to ensure ambitious standards of performance. Coordinated patient scheduling, surgeries, referrals, and insurance authorizations for complex procedures, and maintained organized electronic health records (EHR) in full compliance with HIPAA regulations. Oversaw billing and coding processes, verified insurance benefits, submitted claims, and followed up on reimbursements, while also managing vendor relationships, office supply inventory, and the maintenance of medical equipment.
Streamlined workflow processes, reducing patient wait times and improving overall office efficiency by 20%, and served as a liaison between patients and physicians to resolve concerns and enhance the overall care experience.
HR Assistant at Cian Diagnostics (2016-05 – 2018-07)
Supported with recruiting, onboarding, credentialing, and compliance processes for laboratory personnel while maintaining HIPAA compliant employee records. Coordinated interviews and training sessions, tracked licensure, certifications, and continuing education requirements, and assisted with payroll audits and leave administration to ensure accurate and compliant workforce management.
Education
Associates of Science in Business Administration & Accounting – Guilford Technical Community College (2010-06)
