Ashley 2

Managed high-volume customer interactions in a fast-paced retail environment. Handled transactions, returns, and exchanges with accuracy and efficiency. Communicated clearly with customers to answer questions and resolve issues.

Generalist Sales Associate - Macy's - Brooklyn, NY

(2024-08 - 2025-08)

• Managed high-volume customer interactions in a fast-paced retail environment.
• Handled transactions, returns, and exchanges with accuracy and efficiency.
• Communicated clearly with customers to answer questions and resolve issues.
• Balanced multiple responsibilities at once while maintaining organization and workflow.
• Collaborated with the team to keep the day running smoothly during busy times.

Camp Counselor (Seasonal) - Campus Day Camp - Brooklyn, NY

(2023-06 - 2024-08)

• Supervised and managed groups of 10–15 children in a fast-paced environment.
• Served in a front desk role, welcoming parents, managing child sign-in/sign-out, and providing information about camp events and updates.
• Communicated clearly with both children and staff to maintain structure and safety.
• Adapted quickly to changing situations and handled multiple responsibilities at once.
• Maintained organization and ensured daily activities ran smoothly.

Sales Associate - American Eagle Outfitters - Brooklyn, NY

(2023-09 - 2024-06)

• Assisted a high volume of customers while maintaining a professional and friendly attitude.
• Provided clear information and resolved customer concerns in real time.
• Operated POS systems and handled transactions with accuracy.
• Maintained organization on the sales floor during busy shifts.

Accounting - Brooklyn College, CUNY (2024-08 - 2028-05)