Ashley Butler

Motivated and dependable professional with years of expertise in fast-paced environment utilizing excellent Client Relations and Service Satisfaction. Highly valued and respected for expertise and keen insight in following policy, adhering to strategic plans, and obtaining desired results. Proficient in job execution and proven track record of success in compliance, detail responsiveness and customer service.

Administrative Assistant - Weinsure

(2023-01 - 2024-12)

• Answer in-bound calls and route to appropriate department
• Gather information pertaining to quote from prospect
• Make out-bound calls to potential prospects
• Aids in day to day office procedures and processes
• Manage new sale documents provided by producers and submit them to appropriate departments
• Solicits new business cross-sell leads
• Set priorities and manages workflow to ensure efficient, timely, and accurate processes of transactions adhering to the standard office procedures
• Accurately document all transactions

Claims Benefits Specialist - CVS/Aetna

(2023-01 - 2023-12)

• Analyzes and approves routine claims that cannot be auto adjudicated
• Applies medical necessity guidelines, determine coverage, complete eligibility verification, identify discrepancies, and applies all cost containment measures to assist in the claim adjudication process
• Routes and triages complex claims to senior claims benefits specialist
• Proofs claim or referral submission to determine, review, or apply appropriate guidelines, coding, member identification processes, provider selection processes, claim coding, including procedure, diagnosis and pre-coding requirements
• Utilizes all applicable system functions available ensuring accurate and timely claim processing service
• Work on systems for processing claims such as ACAS, MEA etc.

Domestic Engineer - SAHM

(2018-01 - 2023-12)

• Responsible for implementing daily routines and being accountable for tasks related to the care of the home
• Excellent at dealing with stressful situations with a calm and positive attitude
• Model appropriate social behaviors in order to cultivate the development of interpersonal communication skills
• Construct and execute a consistent daily schedule, maintaining detailed records at all time
• Maintain cleanliness and sanitation of all work and play areas
• Manage finances and ensure strictly compliance with budgetary requirements
• Conduct and coordinate frequent shopping excursions
• Maintain multiple schedules for appointments and activities
• Support children's emotional and social development
• Possess exceptional organizational skills in support of coordinating extracurricular activities

Teacher - Morning Star Christian Academy

(2013-01 - 2023-12)

• Designed lesson plans for multiple classes utilizing instructional materials as well as audio, visual, and technological aids
• Utilized a variety of delivery approaches to meet a wide variety of student capabilities and needs and to ensure instructional outcomes meet or exceed state and district standards
• Communicated and connected with students and parents both sensitively and directly to provide an optimal learning experience for all students
• Supervised and evaluated the students' progression rates through anecdotal records, student-teacher conferencing, peer evaluation, checklists, and student portfolios
• Led the teaching of general education, providing support to individuals with learning challenges and special needs within an inclusive classroom
• Maintained complete responsibility for the organization, teaching, and curriculum planning
• Planned and developed developmentally appropriate activities that promote instruction in accordance to bright from the start regulations
• Incorporated hands-on activities and engaging manipulatives to accommodate all styles of learning

Accounts Payable/Administrative Assistant/Office Manager/Customer Service Representative - Bethea Baptist Retirement Community

(2005-01 - 2008-12)

• Facilitate meetings for professional development and updates in organizational and safety processes
• Quality check all work for accuracy and integrity, conducting performance evaluations and providing constructive feedback in order to enhance overall efficiencies
• Audited transactions and responsible for daily cash/credit reconciliation
• Provided administrative support to staff/management as needed
• Received all incoming shipments, processed invoices for vendors and maintained all inventory, ordering as needed
• Cashed petty cash vouchers, dispensing checks and maintained petty cash drawers
• Quality checked all documentation for accuracy and data integrity
• Demonstrated proficiency in accounting functions and processes
• Responsible for disbursement and mailing of processed checks
• Prepared bank deposits and inserted all information into the system
• Maintained compliance with all policies and procedures
• Performed bookkeeping procedures according to accounting processes

Licensed Insurance Agent/Customer Service Representative (REMOTE) - Allstate

(2003-01 - 2005-12)

• Served as a point of contact for all walk-in clients and provided assistance on all insurance related matters. Resolved customer issues and maintain quality control and satisfaction records, constantly improving service and receiving multiple awards for accuracy
• Processed Insurance claims
• Developed and implemented customer understanding of our products which resulted in increased company efficiency and productivity
• Performed additional support functions, including telephone support
• Accurately maintained and renewed insurance policies as well as perform photo inspections, processed premium payments, and coordinated the set-up of payment plans for our clients

Cashier - IGA

(2000-01 - 2003-12)

High School Diploma - Darlington High School