Ashley Iorio

Results-driven professional with a proven track record of managing office and practice operations, delivering exceptional client and patient service, and optimizing processes in both in-person and remote environments. Experienced in implementing efficient procedures, streamlining workflows, and leveraging scheduling, financial, EMR, and payroll platforms (including ADP) to support seamless remote operations. Skilled in virtual administration, remote team coordination, customer relations, financial tracking and reporting, billing, and clear digital communication.

Practice Manager at BeautyMark West Chester (2026-04 – Present)

• Manage end-to-end daily operations of a medical aesthetics practice, including financial reporting, payroll processing, vendor account management, and inventory control of injectables, lasers, and clinical skincare products.
• Track end-to-end daily operations of a medical aesthetics practice, including financial reporting, payroll processing, vendor account management, and inventory control of injectables, lasers, and clinical skincare products.
• Develop marketing materials and executed growth initiatives that enhanced brand visibility, improved operational efficiency, and drove revenue
• Utilize EMR systems, ADP, Canva and other practice management platforms to streamline documentation, payroll, scheduling, and operational workflows.

Front Desk and Billing Professional at Wallach Derma Center (2024-02 – 2026-01)

• Performed all duties of front desk management; seamlessly handled patient check-in/out, appointment scheduling, phone inquiries, and maintained a welcoming reception area
• Assisted with billing operations; proficient in medical billing codes (CPT, ICD-10, HCPCS), insurance verification, claim submission, creating invoices, and processing payments
• Skilled in Electronic Medical Records (EMR) systems, practice management software, billing platforms, Microsoft and Google office software.

Office Manager and Marketing Coordinator at Empowered Chiropractic & Holistic Pain Relief (2014-09 – 2023-12)

• Managed day-to-day operations of the office, such as scheduling appointments, managing calendars, product inventory and re-orders, interacting with patients and managing office flow
• Responded to customer inquiries via phone or email in a professional manner
• Assisted with the development of marketing and promotional materials. Administered bookkeeping functions to generate invoices and handle accounts payable and receivable

Youth Soccer Coach at Mustang Soccer (2002-05 – 2012-08)

• Provided instruction and guidance to youth soccer players at a highly competitive level
• Communicated effectively with parents regarding their child's performance and behavior

Contract Recruiter at Accenture (2003-09 – 2008-10)

• Conducted comprehensive phone screens to assess candidate qualifications for open positions
• Developed creative methods for sourcing passive candidates using cold calling, internet research, and referrals from current employees
• Collaborated with senior management to develop effective strategies for filling open roles quickly and efficiently.
• Managed data entry into applicant tracking system as well as maintenance of records in ATS database

Office Manager and Marketing Coordinator at Perkins & Will (2001-10 – 2002-11)

• Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment and managing calendars
• Assisted with the development of marketing and promotional materials
• Developed and implemented office procedures to improve efficiency

Consultant and Corporate Recruiter at Andersen Consulting/Accenture/Avanade (1996-09 – 2001-08)

• Worked at the Analyst level on the Balanced Scorecard team; focused on ensuring all financial reporting was accurate and timely
• Promoted to Recruiting Specialist within the Marketing & Communications division of the firm
• Joined Avanade upon its inception as the Recruiting Lead for the Midwest

Bachelor of Arts (B.A.) in Communications – University of Notre Dame (1996-05)