Ashley Jaden

Dedicated and results-driven professional with experience in the retail industry, skilled in customer service, inventory management, and team collaboration. Committed to delivering exceptional customer experiences and contributing to the smooth operation of daily retail functions. Eager to bring strong work ethic, problem-solving abilities, and passion for retail to a dynamic team am a hardworking and dedicated professional who consistently goes above and beyond to meet job expectations.

I take pride in my work, always striving for excellence, and am committed to delivering high-quality results in every task I undertake. I am eager to learn and grow in my career, always open to new challenges and opportunities for development. I believe in continuously improving my skills and knowledge to contribute more effectively to the team and organization.

Cashier at Shoprite (2019-01 – 2019-12)

Casual Contract

• Processing Transactions
• Handling Payments
• Customer Service
• Operating the POS System

Stock Control & Logistics at Osmans Retail (2019-01 – 2020-12)

Festive back to school contract

• Cleaned and tidied storage areas to maintain health and safety standards.
• Resolved customer queries and problems using effective communication and providing step-by-step solutions.
• Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
• Developed ongoing programmes using good team communication and collaboration.
• Handled customer concerns and escalated major issues to supervisor.
• Sealed boxes securely, carefully packaging products to reduce risk of damage during transport.
• Handled fragile goods with care for reduced damage risks.
• Transported heavy packages using safe manual lifting techniques.
• Applied excellent customer service techniques for optimal guest satisfaction.

Stock Control & Picker at Spar Distribution Centre (2020-01 – 2024-12)

• Inventory Management Monitoring stock levels to ensure products are adequately stocked.
• Performing regular stock counts (cycle counts, full inventory audits) to track product movement and identify discrepancies.
• Stock Receiving Inspecting items for damage or defects before storing them.
• Stock Organization
• Stock Reporting reporting discrepancies, damaged goods, or any issues affecting stock levels to management.
• Maintained accurate records of inventory movements, contributing to effective stock control.
• Stock Maintenance: Maintain the cleanliness and orderliness of the stockroom or warehouse
• Operating the Picker Machine: Safely drive and operate the picker machine to retrieve and move items within the warehouse.
• Picking Orders: Use the picker to collect products from specified locations to fulfill customer orders or stock replenishments.
• Driving and Parking: Safely drive the picker machine within the warehouse, maneuvering in tight spaces and ensuring proper parking when not in use.
• Vehicle Inspection: Conducting pre-operation inspections of the order picker to ensure it is functioning properly and is safe to operate.

Matric Certificate – Trenance Manor Secondary (2018-12)