Ashley Kidd

Justice-driven organizational leader with over 8 years of experience in reproductive health, community care, and people-centered program leadership. Proven success in team supervision, training, mentorship, and equitable systems development within nonprofit and community-based health organizations. Adept at guiding trauma-informed and culturally responsive care, supporting interdisciplinary collaboration, and cultivating high-functioning, values-aligned teams.

Committed to racial justice, gender equity, and liberatory approaches to reproductive and sexual health.

Doula Coordinator & Patient/Clinic Relations Coordinator at Everyday Miracles (2021-01 – Present)

Lead and manage a diverse team of birth workers with focus on trauma-informed, culturally responsive care and equitable systems development.

• Lead and manage a team of 90+ diverse birth workers, fostering a values-driven and collaborative team culture
• Supervise doula-client matching with attention to trauma history, 2SLGBTQIA+ identity, and cultural context
• Design and facilitate mentorship and professional development for doulas, emphasizing trauma-informed, evidence-based, and client-centered care
• Build and sustain partnerships with hospitals and community organizations to support integrated reproductive health care
• Address escalated concerns and client complaints with a conflict-sensitive, solutions-oriented approach
• Represent organization publicly at conferences, panels, and outreach events

Certified Doula & Founder at Crowning Glory Birth Company (2018-01 – Present)

Provide holistic birth support and health education to diverse clients through inclusive, affirming, and empowering care while managing all business operations.

• Provide holistic birth support and health education to diverse clients through inclusive, affirming, and empowering care
• Teach childbirth classes and facilitate individualized education and planning for labor and postpartum care
• Manage all aspects of business operations, including client intake, conflict resolution, resource development, and scheduling
• Serve as a trusted advocate and trauma-informed presence in complex birth experiences

Pandemic Volunteer Coordinator at NorthStar Neighbor (2020-01 – 2021-12)

Coordinated volunteer-client matching and provided crisis support to vulnerable and isolated community members during COVID-19.

• Coordinated volunteer-client matching for vulnerable and isolated community members during COVID-19
• Offered compassionate intake and phone-based crisis support to at-risk adults across cultural and linguistic differences
• Managed resource lists and ensured clients had access to groceries, medical supplies, and connection
• Delivered trauma-informed support with an emphasis on emotional presence, empathy, and problem-solving

Shift Supervisor at Caribou Coffee (2012-01 – 2015-12)

Led barista teams and managed high-volume operations while providing mentorship and customer support.

• Led barista teams and managed high-volume operations while providing mentorship and customer support
• Onboarded and trained new hires in communication, service recovery, and team accountability
• Navigated customer conflict and team challenges with professionalism and empathy

Bachelor of Fine Arts in Fine Arts – UMN—Twin Cities (2015)