Chelsy Hageman

Adaptable and highly organized professional with extensive experience in administrative support, customer relations, document control, and team mentorship. Demonstrates high attention to detail in fast-paced settings, ranging from automotive dealerships to corporate maintenance departments. Known for strong multi-tasking abilities, compliance management, and a dedicated work ethic.

Independent Sales Consultant - Scentsy - Home Base

(2016)

• Market and sell Scentsy warmers, wax bars, and body products through direct sales
• Run in-person or virtual/online parties to showcase products to potential customers
• Use a customizable Personal Website (PWS) provided by Scentsy to process customer purchases
• Build a "downline" by recruiting and mentoring new consultants to earn extra bonuses and residual income
• Melt down wax bars to create mini "felt samples" or small wax shapes to mail out to potential customers
• Manage private social media groups to give loyal customers early sneak peeks at limited-edition holiday or seasonal collections
• Post videos or photos showing how they decorate their own homes with Scentsy warmers to attract buyers
• Mail out monthly packages containing new catalogs, scent-of-the-month stickers, and thank-you notes
• Host one-on-one coaching calls and group video chats to help new recruits learn how to launch their businesses

Title Clerk - Penz Automotive - Rochester, MN

(2026)

• Process in-state and out-of-state title work in timely matter
• Receive and process paperwork from F&I department
• Process Warranty Claims
• Answer phone calls, transfer calls to different departments/staff, reply to email between customers and staff/management
• File Documents for audit/federal regulations (Warranty claims, repair orders, service invoices, work orders)
• Print checks for department motor vehicle registration to send with paperwork for sold vehicles to complete registration so customers can get tabs and plates
• Mail plates and tabs to customers out of town and called customers in town that plates and tabs are in and ready for pick-up
• General office duties

Administrative Assistant - Austin Ford - Austin, MN

(2024 - 2025)

• Process sales documents
• Process in-state and out-of-state title work in timely matter
• Process warranty claims
• Keep accurate and up-to-date records of the vehicles currently on the lot
• Answer phone calls, transfer calls to different departments/ staff, and reply to emails between customers and staff/management
• File Documents for Audit (Warranty claims, repair orders, service invoices, work orders)

Parts Department Help - Austin Ford - Austin, MN

(2024 - 2024)

• Organize parts on shelves
• Take inventory

Maintenance Clerk - Hormel Foods - Austin, MN

(2023 - 2023)

• File maintenance work orders/Schedules
• Maintain accuracy on documentation and compliance with audit standards
• Create work orders and print for employees in plant/maintenance departments
• Record work orders that are completed into the computer system with the hours completed for each employee

Child Care Worker - Discovery Learning Center - Austin, MN

(2018 - 2023)

• Monitor children at all times inside and outside for safety
• Prepare meals and snacks
• Fed infants and toddlers
• Change diapers and assist with toilet training
• Play games, read stories, crafts, and help with lessons to build motor and language skills
• Create structured schedules for playtime, learning, meals, and naps
• Provide updated activities, milestones, and behavioral concerns

Sales Associate - Younker's/Herberger's - Austin, MN

(2017 - 2018)

• Customer Service (Greet shoppers, answer questions, help people find clothing, shoes, beauty products and home goods)
• Cash register duties (Ring up sales, process returns, and issue receipts)
• Handle discounts and store promotions
• Restock shelves, fold clothing, hang items up, and keep display areas clean and organized
• Manage fitting rooms, answer phone calls, and assist other coworkers during business hours

Dietary Aide - Good Samaritan - West Union, IA

(2016 - 2017)

• Preparing and portioning food
• Serving and delivering meals
• Followed food safety standards
• Served meals and drinks to meet specific health and nutritional needs
• Tracking intake and communication
• Cleaning and sanitation (clear table, wash dishes, run dishwasher, clean tables)
• Stocking and food safety (check food temperatures, restock station supplies, and stoor food properly with dates)

Dietary Aid - Ossian Senior Hospice - Ossian, IA

(2015 - 2017)

• Preparing and portioning food
• Serving and delivering meals
• Followed food safety standards
• Served meals and drinks to meet specific health and nutritional needs
• Tracking intake and communication
• Cleaning and sanitation (clear table, wash dishes, run dishwasher, clean tables)
• Stocking and food safety (check food temperatures, restock station supplies, and stoor food properly with dates)

House Keeper - Ossian Senior Hospice - Ossian, IA

(2015 - 2017)

• Clean Rooms (Dust furniture, wipe down surfaces, empty trash, vacuum, and mop)
• Clean Bathroom (clean/sanitize toilets, showers, sinks, and mirrors, and restock paper products and soap)
• Clean and disinfect dining halls, lounges, hallways, and seating
• Changed bed linens
• Handled laundry tasks
• Dispose of trash and soiled material following safety and health procedures
• Report broken or maintenance issues and prep vacant rooms for new admission

Activity Aid - Ossian Senior Hospice - Ossian, IA

(2015 - 2017)

• Helped plan, organize, and lead recreational, social, and therapeutic programs for residents
• Set up activity supplies in room and pack everything up afterward
• Encouraged participation by inviting them and reminding them of the activity and time
• Track attendance
• Transporting residents via wheel chair or guiding residents to the location of activity

High School Diploma - South Winneshiek High School