Pharmacy Technician - Ascension Rx - Nashville, TN
(2024-09)
- Conduct phone outreach and handle incoming calls about medication use, adherence, refills, and clarifications.
- Obtain consent and place refill requests with pharmacies via phone or online systems.
- Review medication adherence data and medical charts to determine necessary actions.
- Process refill requests from various sources (faxes, EMRs, calls) per protocol and within expected turnaround times.
- Collaborate with pharmacy staff, providers, and care teams to resolve medication-related issues.
- Ensure timely task completion, accurate documentation, and compliance with regulations (including HIPAA) and organizational standards.
Pharmacy Technician - Ascension Rx 1200 - Nashville, TN
(2022-07 - 2024-08)
- Counted, stocked, and rotated medication inventory, placed supply orders, and removed outdated drugs.
- Entered insurance and demographic data into computer system, verified insurance coverage, operated cash register, processed transactions, and accepted payments.
- Prepared prescriptions, handled customer issues and complaints, and carried-out duties in strict adherence to regulations and HIPAA privacy guidelines.
- Provided excellent customer service by answering incoming telephone calls, responding to inquiries, and assisting customers at pharmacy counter.
- Received and verified prescription information and accurately filled and processed prescriptions by calculating quantities and creating labels.
- Worked well in a fast-paced environment and effectively managed time and priorities to meet deadlines.
- Assist case managers with processing social services application for patients
Inventory Manager - Clinical Solutions Pharmacy - Nashville, TN
(2015-11 - 2022-07)
- Ensuring accurate stock: Making sure the pharmacy has the right amount of medications and supplies.
- Ordering and receiving: Placing order for medication, including speciality medications.
- Storing and dispensing: Storing and dispensing drugs and other items.
- Keeping track of inventory, including expiration dates.
- Preventing loss: Taking steps to prevent losses, thefts, and expired products.
- Compliance: Understanding and following regulations for storing and dispensing medication
Pharmacy Technician - CVS Pharmacy - Donelson, TN
(2013-03 - 2015-11)
- Counted, stocked, and rotated medication inventory, placed supply orders, and removed outdated drugs.
- Entered insurance and demographic data into computer system, verified insurance coverage, operated cash register, processed transactions, and accepted payments.
- Prepared prescriptions, handled customer issues and complaints, and carried-out duties in strict adherence to regulations and HIPAA privacy guidelines.
- Provided excellent customer service by answering incoming telephone calls, responding to inquiries, and assisting customers at pharmacy counter.
- Received and verified prescription information and accurately filled and processed prescriptions by calculating quantities and creating labels.
- Worked well in a fast-paced environment and effectively managed time and priorities to meet deadlines.
