Senior Commercial Property Administrator at Realberry (2022-01 – Present)
Functions as hybrid role of Commercial Administrator and Property Manager.
- Tenant & Vendor Management: daily tenant communication, move in/move out processes (administrative & physical space inspection), work order follow up and close out, tenant dispute resolution, lease administration, vendor & tenant liability documentation compliance, manage vendor contracts and proposal processes, critically review vendor work and enforce service level standards, onboard new vendors, etc.
- Financial Responsibilities: vendor & tenant billing (AP & AR), GL reviews (reclass & accruals), variance reporting, credit card expense reconciliation for PM/Marketing/Maintenance team members, CAM reconciliations, annual budget preparation, etc.
- Processes & Procedures: developed standard operating procedures for property management by implementing tracking systems and training staff on processes, leading to a reduction in tenant interaction errors and improved compliance scores. Developed tenant retention programs- weekly tenant classes & annual tenant appreciation day
Community Manager / Executive Assistant & Regional Coordinator at GABLES, CAMDEN, GREYSTAR, UV RESIDENTIAL, MAA (2013-01 – 2022-12)
Oversaw daily operations across high-volume communities, which built transferable expertise for commercial tenant environments.
- Specifically oversaw property transitions and structural realignments during corporate mergers by coordinating due diligence, rebuilding teams, and managing unit and leasing office remodels, ensuring smoother transitions and fewer operational errors. Managed a diverse portfolio of properties ranging from Class A to Section 8, Lease Up to Established, including boutique properties under 150 units and overseeing operations for a large property of 592 units.
- Executive Assistant & Regional Coordinator: role was with the startup property management company, UV Residential. Duration was shy of 1 year and eliminated when Covid started.
Event Management Specialist & Weekend Manager at American Cancer Society (2012-01 – 2015-12)
- Managed guest services and enforced building safety standards, resulting in a consistently welcoming environment for over 100 patients and caregivers daily.
Trained Hope
Lodge employees and vendors, as well as coordinated lodge volunteers.
- Recruited, trained, and guided volunteer leadership teams who ran local event activities. Secured corporate sponsors, built donor relationships, and tracked revenue goals. Gave public presentations to local companies on the Making Strides Against Breast Cancer program.
