Ashley Sprague

Detail-oriented Operations manager. With extensive experience in customer service, team leadership, scheduling, invoicing, payroll processing, data entry, and client relationships. Proven ability to improve efficiency, manage competing priorities, maintain accurate records, and provide dependable service. Known for strong communication, problem solving, organization, and attention to detail

Owner and Operator at Sunnies cleaning and senior care (Present)

Own and operate Sunnies cleaning company in the greater Houston area. Oversee cleaning services for 10 airbnb rental properties and 10 residential properties. Manage a team of 3 employees, coordinating schedules and ensuring quality service.

• Supervise daily operations to maintain high standards of cleanliness and care.
• Implemented efficient scheduling to optimize workforce productivity.
• Cultivate strong relationships with property owners to enhance service reliability.

assistant operations manager at Black Gold Medical

Oversaw daily tasks as operations manager. Managed employee shift scheduling and coordinating hotel bookings. Handled invoicing, payroll processing, and data entry. Ensured timely job confirmations to enhance operational efficiency.

• Streamlined scheduling processes
• Reducing conflicts and improving staff utilization
• Enhancing hotel bookings, achieving 20% decrease in costs
• Implementing team morals and boosting confidence

Associates Degree in Criminal Justice – Mount Royal University

Phlebotomy certificate in Phlebotomy