Ashlyn Overton

Reliable and customer-focused professional with experience in cash handling, customer service, and fast-paced work environments. Skilled in processing transactions accurately, communicating with customers, resolving concerns, and maintaining organized work areas. Promoted to Keyholder through demonstrated responsibility, reliability, and leadership. Strong attention to detail with the ability to multitask, learn quickly, and provide professional service.

Cashier / Barista / Food Prep at Waffee Station (2024-01 – 2026-06)

• Provided friendly, professional customer service while handling a high volume of customer interactions.
• Processed cash, card, and other customer payments accurately and efficiently.
• Handled cash transactions with attention to accuracy and accountability.
• Worked in multiple roles including cashier, barista, line cook, and food prep while supporting team operations.
• Resolved customer concerns professionally and worked to ensure customer satisfaction.
• Earned a promotion to Keyholder by demonstrating responsibility, reliability, strong work ethic, and leadership.
• Assisted with opening and closing procedures, daily operations, and supporting team members.
• Maintained an organized and professional work environment while following company procedures.

Server at Olive Garden

• Provided friendly and professional customer service in a fast-paced, high-volume environment.
• Handled customer payments accurately while maintaining attention to detail.
• Processed orders and transactions efficiently while managing multiple customers at once.
• Built positive relationships with guests by anticipating their needs and resolving concerns professionally.
• Maintained accuracy and organization while handling multiple responsibilities during busy shifts.
• Communicated effectively with customers, kitchen staff, and team members to ensure smooth service.

Coach at Brookes Tumble and Cheer (2022-08 – Present)

• Supervised and taught children ages 3–14 during summer tumbling camps and lessons.
• Communicated effectively with parents, staff, and campers while maintaining a safe and organized environment.
• Managed activities and groups of up to 20 campers while staying attentive to individual needs.
• Demonstrated patience, responsibility, teamwork, and strong communication skills.

High School Diploma – North Johnston High School (2021-08 – 2025-05)