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Shift Lead

Talent
Brooklyn, NYMember since July 14, 2026
POS systemsSanitation guidelines
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POS systemsSanitation guidelines

About

Ensure smooth operation of the shift by maintaining brand standards and safety/sanitation guidelines. Properly organize staff, manage break rotations, and delegate tasks to keep the restaurant running efficiently, especially during peak times. Opening/closing registers, counting cash, preparing bank deposits, and managing inventory.

Experience

Shift Lead - Buffalo wild wings - Manhattan, NY

(2025-09)

  • Ensure smooth operation of the shift by maintaining brand standards and safety/sanitation guidelines.
  • Properly organize staff, manage break rotations, and delegate tasks to keep the restaurant running efficiently, especially during peak times.
  • Opening/closing registers, counting cash, preparing bank deposits, and managing inventory.
  • Handling customer complaints and ensuring a positive experience.

Front Desk - Lucky Strike - Manhattan, NY

(2025-08 - 2025-12)

  • Greeting guests, managing bowling lane assignments, and processing transactions via POS systems
  • Providing basic bowling instruction to guests and notifying mechanics of lane or pinsetter malfunctions.
  • Helping with special events, such as birthday parties and corporate events

Associate - Jd Sports - Brooklyn, NY

(2024-05 - 2025-08)

  • Resolves customer issues and answers questions.
  • Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
  • recovered and processed clothing in and out of fitting room
  • Restocked backstocked, instock and inventory
  • Stocked aisles and fulfilled balloon orders
  • Helped with footwear , stock ,and apparel , cashier

Cashier - Steve Madden

(2023-08 - 2024-09)

  • Provides a positive customer experience with fair, friendly, and courteous service.
  • Processes return transactions.
  • Resolves customer issues and answers questions.

Sales Associate - Gapinc program, Old Navy - NY

(2023-03 - 2023-06)

  • Employe entrance (ee)
  • Ship from store and bopis ( pickup in store )
  • Ensured customers was satisfied with the correct size

Sales Associate - Work, learn, grow program, Burlington Kings Plz - Brooklyn, NY

(2022-10 - 2023-03)

  • Ensured customer satisfaction
  • Ensured guests received assistance
  • Conducted research around post-secondary options
  • Track inventory.

Intern - Work, Learn, Grow Program - Brooklyn, NY

(2021-10 - 2022-03)

  • Completed college courses
  • Collaborated with a team of 20 children to discuss issues that are important to them.
  • After school counselor
  • Tutored children in all subjects

Camp Counselor - Summer Youth Employment Program - Brooklyn, NY

(2021-06 - 2021-08)

  • Responsible for overseeing daily creative activities
  • Ensuring the safety of all children on premises
  • Planning summer camp games, educating and developing children
  • Helping with acclimating freshmen into HS by using personal experience and team bonding.

Counter Service - Magnolia Bakery, Bloomingdales Flagship - NY

(2019-11 - 2021-06)

  • Handled customer transactions in a fast and efficient manner
  • Communicated with customers and other staff effectively
  • Wrapped and stocked desserts and baking supplies at EOD.
  • Cleaned and sanitized store and work stations.

Skills

Shift Lead

Reviews

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