Atenea Gutierrez

Detail-oriented Patient Coordinator at the front desk skilled in managing patient scheduling, handling insurance verification, and maintaining medical records. Committed to enhancing clinic efficiency and ensuring HIPAA compliance.

PATIENT COORDINATOR - Dr. Dong S. Kim, MD - Moreno Valley, California

(2026-02 - 2026-06)

• Managed patient scheduling and appointment confirmations to ensure timely access to healthcare services.
• Coordinated communication effectively between patients and healthcare providers.
• Handled insurance verification and pre-authorization requests promptly.
• Processed referrals from primary care providers for specialist consultations or treatments.
• Organized patient flow to enhance clinic efficiency throughout the day.
• Assisted in maintaining patient medical records and confidentiality standards.
• Monitored compliance with HIPAA regulations regarding confidentiality of patient information.

EXTERNSHIP FRONT DESK RECEPTIONIST - Experity - Colton, California

(2025-12 - 2026-01)

• Greeted clients warmly and managed front desk operations efficiently.
• Answered phone calls promptly and directed inquiries to appropriate staff.
• Scheduled appointments using Experity's software for streamlined booking.
• Managed incoming mail and deliveries, ensuring proper distribution to staff.
• Assisted patients with forms and guided them through check-in process.

Certified Medical Administrative Assistant - Medical Administrative Assistant - Job Corps San Bernardino, CA