Audrey Mendoza

Currently pursuing a degree in Radiologic Technology, a motivated and attentive student who is Los Angeles based. A hospitality professional with extensive experience as a maître d' and host in high-volume, upscale dining environments. Known for setting the tone at the door, managing guest flow with confidence and discretion, and building strong relationships that drive loyal clientele and high-energy crowds.

Seeking a Professional Host or Front Desk role to deliver elevated guest experiences within premier nightlife and hospitality venues.

Maitre D' - Mother Wolf - 1545 Wilcox Ave, Los Angeles, CA 90028

(2024-04 - 2025-10)

• Managed and oversaw daily reservation and seating schedules for a high-volume restaurant using ResyOS platform, ensuring efficient workflow and timely services. skills directly applicable to patient scheduling and coordination.
• Served as the primary point of contact for guests, demonstrating professionalism, empathy, and discretion in all interactions.
• Handled incoming calls and special requests, ensuring a welcoming and organized front-of-house experience.
• Handled confidential client information, maintained accurate records, and processed payments in compliance with privacy standards.
• Trained and supervised front-of-house staff, improving communication, organization, and overall efficiency.
• Resolved scheduling conflicts and guest concerns quickly and tactfully to maintain a positive experience and operational flow.
• Utilized digital booking systems and maintained organized logs and reports to optimize scheduling and client satisfaction.
• Monitored and responded to guest inquiries through Mother Wolf email account, maintaining professional and timely communication.

Maitre D'/Hostess - Beauty & Essex - 1615 Cahuenga Blvd, Los Angeles, CA 90028

(2021-04 - 2024-04)

• Managed daily reservations and guest inquiries using OpenTable, similar to clinical scheduling software.
• Provided professional, compassionate service to guests in high-pressure settings.
• Coordinated communication between kitchen, waitstaff, and front-of-house to ensure smooth service.
• Answered phones, greeted guests, and maintained an organized front desk.

Hostess - Sparrow DTLA - 939 S Figueroa St Suite 200, Los Angeles, CA 90015

(2022-10 - 2023-10)

• Greeted and seated guests, managed waitlist using SevenRooms.
• Provided accurate wait times and maintained a professional, friendly front desk environment.

Cashier - CVS Pharmacy - 1747 N. Cahuenga Blvd, Los Angeles, CA 90028

(2020-11 - 2020-12)

• Handled transactions, processed payments, and provided customer assistance.
• Answered questions about store services and ensured customer satisfaction.

Crew Member - Chipotle Mexican Grill - 301 N. Larchmont Blvd, Los Angeles, CA 90004

(2019-08 - 2020-11)

• Took orders, prepared meals, and managed front-line service.
• Maintained cleanliness and contributed to opening/closing procedures.

Radiologic Technology Program - Radiologic Technology - Los Angeles Community College (2020-07) Los Angeles, CA

Evans Community Adult School (2019-10 - 2020-03) Los Angeles, CA

High School Diploma - Hollywood High School (2017-08 - 2019-10) Los Angeles, CA